Tier-2 Network Engineer — PS Network & Incident Resolution

Globe Telecom, Inc.; Philippines; On-site; PHP 446,400 - 669,600; Full time

Job summary

Globe Telecom, Inc. is looking for a Tier2 Resource Engineer to provide expert-level technical support for the PS Network. In this role, you will handle complex networking issues, facilitate training programs for skill development, and work on maintaining network and service availability.

Join us in our mission to create a wonderful world for our people and business, contributing your expertise to help resolve critical incidents in networking.

Qualifications

• Expert-level analysis of networking issues.
• Facilitates technical training for division.
• Ensures resolution of incidents and maintains service availability.

Responsibilities

• Handle PS Network and technical support operations.
• Provide consulting on network innovations and efficiencies.
• Reduce incidents and maintain network availability.

Skills

Level 3 technical support

Network designs

Vulnerabilities analysis

Training programs development

Job description

Globe Telecom, Inc. is looking for a Tier2 Resource Engineer to provide expert-level technical support for the PS Network. In this role, you will handle complex networking issues, facilitate training programs for skill development, and work on maintaining network and service availability.

Join us in our mission to create a wonderful world for our people and business, contributing your expertise to help resolve critical incidents in networking.