Senior Network Engineer & Technical Consultant

Globe Telecom, Inc.; Makati; On-site; PHP 558,000 - 837,000; Full time

Job summary

Globe Telecom, Inc. is seeking a technical consultant to provide Level 3 technical support focused on resolving complex networking issues. The role includes acting as a consultant for network designs and tools efficiencies, as well as facilitating technical training programs for operational teams.

This position is integral to maintaining Network/Service Availability and reducing incident frequency, ensuring high standards in network performance.

Responsibilities

• Provide Level 3 technical support to Operations in resolving complex networking issues that require expert-level analysis.
• Act as a technical consultant on network designs, vulnerabilities, and tools efficiencies.
• Facilitate technical training programs for the entire division.
• Resolve incidents and reduce incident frequency, maintaining Network/Service Availability.

Job description

Globe Telecom, Inc. is seeking a technical consultant to provide Level 3 technical support focused on resolving complex networking issues. The role includes acting as a consultant for network designs and tools efficiencies, as well as facilitating technical training programs for operational teams.

This position is integral to maintaining Network/Service Availability and reducing incident frequency, ensuring high standards in network performance.