Tier2 Resource Engineer

Globe Telecom, Inc.; Philippines; On-site; PHP 446,400 - 669,600; Full time

Job summary

Globe Telecom, Inc. is looking for a Tier2 Resource Engineer to provide expert-level technical support for the PS Network. In this role, you will handle complex networking issues, facilitate training programs for skill development, and work on maintaining network and service availability.

Join us in our mission to create a wonderful world for our people and business, contributing your expertise to help resolve critical incidents in networking.

Qualifications

• Expert-level analysis of networking issues.
• Facilitates technical training for division.
• Ensures resolution of incidents and maintains service availability.

Responsibilities

• Handle PS Network and technical support operations.
• Provide consulting on network innovations and efficiencies.
• Reduce incidents and maintain network availability.

Skills

Level 3 technical support

Network designs

Vulnerabilities analysis

Training programs development

Job description

## Tier2 Resource EngineerApplylocations: 6F Valero Teleparktime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R0000019525At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.## **Job Description**TIER2 Resource Engineer who will handle the PS Network* Provides Level 3 technical support to Operations in resolving complex networking issues that require expert-level analysis.* Technical consultant on network designs, vulnerabilities, network innovations and tools efficiencies.* Facilitates technical training programs for the entire division to develop their skills on existing and new technologies.* Resolution of Incidents and incident reductions, maintain Network/Service Availability.**Equal Opportunity Employer** Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed hereMake Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.