Tier2 Resource Engineer

Globe Group; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Globe Group is seeking a Tier2 Resource Engineer to manage the PS Network. You will provide Level 3 support for complex networking issues and serve as a technical consultant on designs, vulnerabilities and tools, while delivering training across the division to raise capability with current and emerging technologies.

Additionally, you will drive incident resolution and reductions to ensure high network and service availability as part of Globe Group's commitment to reliable connectivity and

Qualifications

• Provides Level 3 technical support for complex networking issues.
• Acts as technical consultant on network designs, vulnerabilities and tooling.
• Delivers technical training to the division to enhance skills on new technologies.
• Resolves incidents and reduces incidents to maintain network/service availability.

Responsibilities

• Provides Level 3 technical support to Operations in resolving complex networking issues that require expert-level analysis.
• Technical consultant on network designs, vulnerabilities, network innovations and tools efficiencies.
• Facilitates technical training programs for the entire division to develop their skills on existing and new technologies.
• Resolution of Incidents and incident reductions, maintain Network/Service Availability.

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

TIER2 Resource Engineer who will handle the PS Network

• Provides Level 3 technical support to Operations in resolving complex networking issues that require expert-level analysis.
• Technical consultant on network designs, vulnerabilities, network innovations and tools efficiencies.
• Facilitates technical training programs for the entire division to develop their skills on existing and new technologies.
• Resolution of Incidents and incident reductions, maintain Network/Service Availability.

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.