Ticketing Agent: Box Office & Live Events

Ticketmaster Australasia Pty Ltd; Philippines; Remote; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Generous vacation

Healthcare benefits

Tuition reimbursement

Employee ticketing program

Job summary

Ticketmaster Australasia Pty Ltd in Cebu, Philippines is seeking a Box Office Attendant to assist customer ticketing needs and provide high-quality service. This role is crucial in ensuring customer satisfaction at various Ticketmaster locations and events.

The ideal candidate will possess strong customer service skills and the flexibility to work in a dynamic environment, including evenings and weekends. The position offers various benefits, including generous vacation and access to live events.

Qualifications

• Demonstrated ability to handle cash and balance transactions.
• Experience in a customer-facing role with varied backgrounds.
• Flexible to work evenings and weekends in a fast-paced environment.

Responsibilities

• Serve customers at Ticketmaster locations in a knowledgeable manner.
• Transact ticket purchases and provide event information.
• Engage in mobile customer service while moving around venue.

Skills

Customer service experience

Strong communication skills

Numerical ability

Computer literacy

Tools

Windows-based computer packages

Excel

Job description

Ticketmaster Australasia Pty Ltd in Cebu, Philippines is seeking a Box Office Attendant to assist customer ticketing needs and provide high-quality service. This role is crucial in ensuring customer satisfaction at various Ticketmaster locations and events.

The ideal candidate will possess strong customer service skills and the flexibility to work in a dynamic environment, including evenings and weekends. The position offers various benefits, including generous vacation and access to live events.