Live Event Ticketing & Operations Specialist | Onsite Cebu

Ticketmaster Philippines, Inc; Philippines; Remote; PHP 390,600 - 502,200; Full time

Job summary

Join Ticketmaster Philippines, Inc as a Ticket Operations Executive in Cebu, responsible for supporting ticket technology and operational needs during events. You will enhance client relationships and ensure smooth operations by working closely with stakeholders.

The role requires strong interpersonal skills, flexibility in work hours, and proficiency with Microsoft Office. Come be a part of an inclusive environment that values diversity and individual contributions.

Qualifications

• Strong interpersonal skills to relate to people at all levels.
• Organisational skills to manage time effectively.
• Ability to work nights, weekends and holidays as required.
• Typing skills with high accuracy.

Responsibilities

• Answer calls from Call Centre providing ticketing support.
• Respond to customer enquiries via electronic communication.
• Plan and manage operations during events.
• Assist with onboarding training for new team members.

Skills

Interpersonal skills

Organisational skills

Results-oriented

Proficiency with Microsoft Office

Ability to work flexible hours

Strong communication skills

Attention to detail

Job description

Join Ticketmaster Philippines, Inc as a Ticket Operations Executive in Cebu, responsible for supporting ticket technology and operational needs during events. You will enhance client relationships and ensure smooth operations by working closely with stakeholders.

The role requires strong interpersonal skills, flexibility in work hours, and proficiency with Microsoft Office. Come be a part of an inclusive environment that values diversity and individual contributions.