Thai Travel Consultant | Php 90,000 Monthly | HYBRID SET UP
Hybrid • Muntinlupa • 1-3 Years Experience • High/Senior High School • Full‑time
Job Description
We are a travel consultancy company specializing in airline travel booking across the world, handling reservations and customer support via various channels including social media.
Employee Recognition and Rewards
- Performance Bonus
- Incentives
Benefits
- HMO (Health & Wellness Insurance)
- OT & Holiday pay
- Government Mandated Benefits
- 13th Month Pay
- Other benefits will be discussed
Company Profile
Position: Thai Travel Specialist
Company: A consultancy handling the best airlines
Industry: Airline and Travel Firms
Company Profile: A travel consultancy company handling travel concerns and flight reservation of the world’s biggest airline companies.
Requirements
- Filipino able to speak conversational to advanced Thai language
- Thai national with permanent visa
- Experience with airlines is an advantage
- Minimum 1 year experience in BPO
- English proficiency
- High school or college graduate
- Willing to undergo training on travel terms
- Willing to provide customer service to airline customers
Duties and Responsibilities
- Help customers via call, chat or e‑mail
- Check social media inquiries about flight bookings and luggage concerns
- Answer inquiries about flight reschedule and re‑bookings
- Assist customers in re‑booking flights to another date
- Assist frequent flyers with mileage points or rewards redemption
- Convert miles to free flights and other benefits onboard
- Answer passengers about cancellation inquiries, rates, reschedule and more