Testing Services Support Specialist

Outsourcey; Philippines; In loco; PHP 446.000 - 670.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Opportunity for career growth

Team of industry leaders

Descrizione del lavoro

A growing BPO company in the Philippines is seeking a customer service professional to support their mission. The ideal candidate will have 1-2 years of experience, strong communication skills, and be tech-savvy. Responsibilities include handling calls, coordinating logistics, and supporting team members. This role offers competitive salary and career growth opportunities within a rapidly expanding business environment. Join us and shape the future of work together!

Competenze

• Minimum 1-2 years in customer service or related role.
• Excellent spoken and written English.
• Familiarity with AI tools is preferred.

Mansioni

• Confirm receipt of uploaded paperwork and track submissions.
• Monitor incoming jobs and make outbound calls.
• Provide clear instructions to clients and donors.
• Use Google Maps for ETA updates.
• Support field collectors with scheduling and protocols.
• Follow structured guidelines for testing scenarios.

Conoscenze

Strong Communication Skills

Tech-Savvy

Attention to Detail

Adaptability

Team Player

Strumenti

MS Office

Google Maps

Help Desk System

Descrizione del lavoro

A growing BPO company in the Philippines is seeking a customer service professional to support their mission. The ideal candidate will have 1-2 years of experience, strong communication skills, and be tech-savvy. Responsibilities include handling calls, coordinating logistics, and supporting team members. This role offers competitive salary and career growth opportunities within a rapidly expanding business environment. Join us and shape the future of work together!