Testing Services Support Specialist

Outsourcey; Philippines; On-site; PHP 446,000 - 670,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for career growth

Team of industry leaders

Job summary

A growing BPO company in the Philippines is seeking a customer service professional to support their mission. The ideal candidate will have 1-2 years of experience, strong communication skills, and be tech-savvy. Responsibilities include handling calls, coordinating logistics, and supporting team members. This role offers competitive salary and career growth opportunities within a rapidly expanding business environment. Join us and shape the future of work together!

Qualifications

• Minimum 1-2 years in customer service or related role.
• Excellent spoken and written English.
• Familiarity with AI tools is preferred.

Responsibilities

• Confirm receipt of uploaded paperwork and track submissions.
• Monitor incoming jobs and make outbound calls.
• Provide clear instructions to clients and donors.
• Use Google Maps for ETA updates.
• Support field collectors with scheduling and protocols.
• Follow structured guidelines for testing scenarios.

Skills

Strong Communication Skills

Tech-Savvy

Attention to Detail

Adaptability

Team Player

Tools

MS Office

Google Maps

Help Desk System

Job description

A growing BPO company in the Philippines is seeking a customer service professional to support their mission. The ideal candidate will have 1-2 years of experience, strong communication skills, and be tech-savvy. Responsibilities include handling calls, coordinating logistics, and supporting team members. This role offers competitive salary and career growth opportunities within a rapidly expanding business environment. Join us and shape the future of work together!