Terminal Operations Administrator

Shell; Cagayan de Oro; On-site; PHP 350,000 - 600,000; Full time

Job summary

Shell Philippines is seeking a Terminal Operations Administrator to provide administrative and operational support for terminal activities, including dispatch coordination, inventory management, and regulatory reporting. This role offers hands-on experience in Distribution Operations within a safety-focused environment.

You will coordinate daily dispatch, monitor inventory, prepare reports, and assist with asset management and safety procedures.

Qualifications

• Engineering degree or related technical field preferred.
• Self-motivated, proactive and able to work with minimal supervision.
• Strong organizational and problem-solving skills with attention to detail.
• Effective verbal and written communication across teams.

Responsibilities

• Coordinate daily dispatch activities and prepare loading, delivery, and shipping docs.
• Monitor and reconcile inventory, investigate discrepancies, maintain records.
• Prepare and submit daily operational reports for regulatory and internal use.
• Support reports and documentation required by regulatory authorities.
• Maintain organized site records and ensure document retention compliance.
• Assist with office and terminal administration, supplies management.
• Support Terminal Manager with contractor coordination and workforce admin.
• Contribute to safety and asset management standards across the terminal.
• Develop and implement site operating procedures for safety-critical tasks.
• Support vessel, pipeline, truck, and rail loading/unloading operations.
• Issue permits for non-routine work and ensure safe execution.
• Conduct routine inspections and support maintenance programs.

Skills

Engineering degree

Self-motivated

Organizational skills

Communication skills

Safety compliance

Education

Engineering or technical degree

Job description

, Philippines

Job Family Group:

Technical Support Jobs

Worker Type:

Regular

Posting Start Date:

October 12, 2026

Business unit:

Experience Level:

Early Careers

Job Description:

What’s the role

The Terminal Operations Administrator (TOA) provides administrative and operational support to terminal activities, including dispatch coordination, inventory management, and the preparation and submission of reports and documentation required by local regulations to monitor terminal performance. The role also supports key operational activities such as product handling, permit-to-work administration, asset management, and emergency response. As a critical member of the Terminal Team, the TOA helps ensure safe, compliant, and efficient terminal operations while gaining valuable hands‑on experience in Distribution Operations.

Key responsibilities of the TOA are outlined below. Please note that specific accountabilities may vary depending on the scope, complexity, and operational requirements of each terminal site.

What you’ll be doing

• Coordinate daily dispatch activities, including preparing loading, delivery, and shipping documentation, and supporting customer requests for delivery records.
• Monitor and reconcile inventory levels, investigate discrepancies, and maintain accurate records of all stock and product movements.
• Prepare and submit daily operational reports, ensuring all documentation is accurate, approved, and properly maintained.
• Support the preparation of reports and documentation required by regulatory and government authorities.
• Maintain organized site records and ensure compliance with document retention requirements.
• Assist with day-to-day office and terminal administration, including managing office and maintenance supplies.
• Support the Terminal Manager in coordinating contractor activities and workforce administration, where applicable.
• Contribute to the implementation of operational, safety, and asset management standards across the terminal.
• Participate in the development and execution of site operating procedures, particularly for safety‑critical activities.
• Support vessel, pipeline, truck, and rail loading or unloading operations while ensuring compliance with operational and safety standards.
• Issue and manage permits for non‑routine work activities, ensuring all tasks are carried out safely and in accordance with established procedures.
• Conduct routine inspections, monitoring activities, and support maintenance programs to ensure terminal reliability.
• Participate in emergency response activities and promptly escalated potential incidents or crisis situations.
• Perform operational rounds, monitor site conditions, and ensure effective shift handovers.
• Support compliance with quality and environmental management systems where applicable.
• Actively contribute to safety, operational excellence, compliance, and community engagement initiatives.
• Take ownership of assigned responsibilities, collaborate effectively with team members, and contribute to continuous improvement efforts.
• Promote a strong safety culture by demonstrating safe work practices and supporting Shell’s commitment to protecting people and the environment.
• Build and maintain positive working relationships with colleagues, contractors, customers, suppliers, and regulatory authorities.

What you bring

• No prior experience in Distribution Operations is required. Training and support will be provided.
• A degree or background in Engineering or a related technical field is preferred.
• Self‑motivated, proactive, and able to manage tasks effectively with minimal supervision.
• Strong organizational and problem‑solving skills with excellent attention to detail.
• Effective verbal and written communication skills, with the ability to collaborate across different teams and stakeholders.
• Demonstrates a strong commitment to safety, compliance, and continuous improvement.
• This role is based at one of our terminal locations, with assignments depending on business requirements.

DISCLAIMER

Certain positions within the organization may be subject to post‑employment restrictions, including non‑compete obligations. Additional details will be provided during the recruitment process where applicable.

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.