Terminal Operations Administrator

Jiffy Lube, M.C. LLC; Cagayan de Oro; On-site; PHP 270,000 - 330,000; Full time

Job summary

Shell is seeking a Terminal Operations Administrator to help ensure safe, compliant, and efficient terminal activities at one of our locations in the Philippines. You will support dispatch, inventory accuracy, and regulatory reporting, while assisting with asset management and safety procedures.

This entry‑level role provides hands‑on experience in distribution operations, with training offered. You will work with the Terminal Manager and cross‑functional teams to maintain records, coordinate

Qualifications

• No prior experience in Distribution Operations is required. Training and support will be provided.
• A degree or background in Engineering or a related technical field is preferred.
• Self‑motivated, proactive, and able to manage tasks effectively with minimal supervision.
• Strong organizational and problem‑solving skills with excellent attention to detail.
• Effective verbal and written communication skills, with the ability to collaborate across different teams and stakeholders.
• Demonstrates a strong commitment to safety, compliance, and continuous improvement.
• This role is based at one of our terminal locations, with assignments depending on business requirements.

Skills

Self-motivated

Organizational skills

Problem-solving

Verbal and written communication

Safety commitment

Continuous improvement

Education

Engineering or related technical field

Job description

Job Description:

Philippines

Job Family Group:

Technical Support Jobs

Worker Type:

Regular

Posting Start Date:

October 12, 2026

Experience Level:

Early Careers

What’s the role

The Terminal Operations Administrator (TOA) provides administrative and operational support to terminal activities, including dispatch coordination, inventory management, and the preparation and submission of reports and documentation required by local regulations to monitor terminal performance. The role also supports key operational activities such as product handling, permit-to-work administration, asset management, and emergency response. As a critical member of the Terminal Team, the TOA helps ensure safe, compliant, and efficient terminal operations while gaining valuable hands‑on experience in Distribution Operations.

Key responsibilities of the TOA are outlined below. Please note that specific accountabilities may vary depending on the scope, complexity, and operational requirements of each terminal site.

What you’ll be doing

As a Terminal Operations Administrator (TOA), you will play a vital role in ensuring the safe, compliant, and efficient operation of the terminal. Your responsibilities may include:

• Coordinate daily dispatch activities, including preparing loading, delivery, and shipping documentation, and supporting customer requests for delivery records.
• Monitor and reconcile inventory levels, investigate discrepancies, and maintain accurate records of all stock and product movements.
• Prepare and submit daily operational reports, ensuring all documentation is accurate, approved, and properly maintained.
• Support the preparation of reports and documentation required by regulatory and government authorities.
• Maintain organized site records and ensure compliance with document retention requirements.
• Assist with day‑to‑day office and terminal administration, including managing office and maintenance supplies.
• Support the Terminal Manager in coordinating contractor activities and workforce administration, where applicable.
• Contribute to the implementation of operational, safety, and asset management standards across the terminal.
• Participate in the development and execution of site operating procedures, particularly for safety‑critical activities.
• Support vessel, pipeline, truck, and rail loading or unloading operations while ensuring compliance with operational and safety standards.
• Issue and manage permits for non‑routine work activities, ensuring all tasks are carried out safely and in accordance with established procedures.
• Conduct routine inspections, monitoring activities, and support maintenance programs to ensure terminal reliability.
• Participate in emergency response activities and promptly elevate potential incidents or crisis situations.
• Perform operational rounds, monitor site conditions, and ensure effective shift handovers.
• Support compliance with quality and environmental management systems where applicable.
• Actively contribute to safety, operational excellence, compliance, and community engagement initiatives.
• Take ownership of assigned responsibilities, collaborate effectively with team members, and contribute to the continuous improvement efforts.
• Promote a strong safety culture by demonstrating safe work practices and supporting Shell's commitment to protecting people and the environment.
• Build and maintain positive working relationships with colleagues, contractors, customers, suppliers, and regulatory authorities.

What you bring

• No prior experience in Distribution Operations is required. Training and support will be provided.
• A degree or background in Engineering or a related technical field is preferred.
• Self‑motivated, proactive, and able to manage tasks effectively with minimal supervision.
• Strong organizational and problem‑solving skills with excellent attention to detail.
• Effective verbal and written communication skills, with the ability to collaborate across different teams and stakeholders.
• Demonstrates a strong commitment to safety, compliance, and continuous improvement.
• This role is based at one of our terminal locations, with assignments depending on business requirements.

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DISCLAIMER:

Certain positions within the organization may be subject to post‑employment restrictions, including non‑compete obligations. Additional details will be provided during the recruitment process where applicable.

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Shell is an Equal Opportunity Employer.