Temporary Process Excellence Specialist

Analog Devices, Inc.; Taguig; Hybrid; PHP 670,000 - 1,004,000; Full time

Job summary

Analog Devices, Inc. invites applications for a fixed-term Process Excellence Specialist to support HR operations transformation, ServiceNow HRSD readiness, and standardization efforts.

The role contributes to documenting processes, mapping current and future states, and ensuring operational readiness across HR and related functions. The position collaborates with HR Operations, COEs, HRBPs, and project stakeholders, managing workstreams under guidance and providing temporary capacity for

Qualifications

• Bachelor’s degree in HR, Communications, Information systems or a related field.
• 2+ years of experience in HR Operations, Process Excellence, Content Management, Process Improvement, Operational Excellence, Business Analysis, Project Coordination, or related fields.
• Hands-on experience in process mapping, documentation, requirements gathering, and stakeholder facilitation.
• Exposure to ServiceNow HRSD, Workday, case management, knowledge management, or HR transformation is preferred.
• Understanding of Six Sigma methodology.
• Experience supporting HR transformation, employee experience, or process standardization initiatives.

Responsibilities

• Ensure Business Continuity and Team Support.
• Cross-train team members, maintain backup coverage, and provide support across functions to ensure uninterrupted service delivery.
• Maintain HR Operational Knowledge.
• Stay current on HR processes, systems, tools, and services, including related Finance and IT processes that impact HR operations.
• Process Mapping and Documentation.
• Document current- and future-state workflows, handoffs, controls, roles, and regional variations; maintain process maps, SOPs, job aids, and requirements.
• Process Improvement.
• Identify opportunities to simplify, standardize, automate, and strengthen moderately complex HR processes; complete root cause analysis and recommend practical solutions.
• Project Intake and Prioritization Support.
• Gather business needs, volumes, risks, impacts, and dependencies; maintain intake tools, project trackers, decision logs, milestones, and action items.
• ServiceNow Readiness and HR Transformation Support.
• Translate approved requirements into workflows and business rules; support process validation, testing, training inputs, knowledge materials, and implementation readiness.
• Process Transition and Operational Readiness.
• Support readiness assessments, transition plans, knowledge transfer, operational handoffs, and post-implementation reviews.
• Stakeholder Collaboration.
• Coordinate with HR Operations, Shared Services, COEs, HRBPs, HRIS, and project teams to facilitate working sessions, validate requirements, and close actions.
• Governance, Metrics, and Reporting.
• Track process measures and project outcomes; support governance, audit, privacy, access-control, and compliance requirements.

Skills

Attention to detail

Strong English writing

Stakeholder facilitation

Education

Bachelor’s degree in HR, Communications, Information systems or related field

Tools

ServiceNow

Workday

Power BI

Visio

Lucidchart

Job description

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and X.

Job Summary

We are seeking a Process Excellence Specialist on a fixed-term basis to support HR Operations transformation initiatives, ServiceNow HRSD readiness activities, and process standardization efforts. This role will provide additional capacity for the Process Excellence team during a period of increased project demand, including support for process documentation, current-state and future-state process mapping, process transition activities, project intake management, stakeholder coordination, ServiceNow readiness, and operational governance. The position will work closely with HR Operations, COEs, HRBPs and project stakeholders to ensure HR processes are documented, scalable, operationally ready, and aligned with future employee experience goals. The role independently manages assigned workstreams while working under the guidance of the Process Excellence Lead. This position is intended to provide temporary support for key transformation initiatives and resource coverage needs. This position is being established to provide temporary support for: ServiceNow HRSD process readiness and implementation activities. HR process documentation and standardization initiatives. Process transitions and operational readiness projects. Project intake, process mapping, and governance activities. Additional capacity support during critical transformation initiatives and temporary team resource constraints.

Key Responsibilities

• Ensure Business Continuity and Team Support.
• Cross-train team members, maintain backup coverage, and provide support across functions to ensure uninterrupted service delivery.
• Maintain HR Operational Knowledge.
• Stay current on HR processes, systems, tools, and services, including related Finance and IT processes that impact HR operations.
• Process Mapping and Documentation.
• Document current- and future-state workflows, handoffs, controls, roles, and regional variations; maintain process maps, SOPs, job aids, and requirements.
• Process Improvement.
• Identify opportunities to simplify, standardize, automate, and strengthen moderately complex HR processes; complete root cause analysis and recommend practical solutions.
• Project Intake and Prioritization Support.
• Gather business needs, volumes, risks, impacts, and dependencies; maintain intake tools, project trackers, decision logs, milestones, and action items.
• ServiceNow Readiness and HR Transformation Support.
• Translate approved requirements into workflows and business rules; support process validation, testing, training inputs, knowledge materials, and implementation readiness.
• Process Transition and Operational Readiness.
• Support readiness assessments, transition plans, knowledge transfer, operational handoffs, and post-implementation reviews.
• Stakeholder Collaboration.
• Coordinate with HR Operations, Shared Services, COEs, HRBPs, HRIS, and project teams to facilitate working sessions, validate requirements, and close actions.
• Governance, Metrics, and Reporting.
• Track process measures and project outcomes; support governance, audit, privacy, access-control, and compliance requirements.

Qualifications

EDUCATION

• Bachelor’s degree in Human Resources, Communications, Information systems or a related field.

EXPERIENCE

• 2+ years of experience in HR Operations, Process Excellence, Content Management, Process Improvement, Operational Excellence, Business Analysis, Project Coordination, or related fields
• Hands-on experience in process mapping, documentation, requirements gathering, and stakeholder facilitation.
• Exposure to ServiceNow HRSD, Workday, case management, knowledge management, or HR transformation is preferred.

KNOWLEDGE

• Understanding of Six Sigma methodology.
• Experience using Visio, Lucidchart, Miro, ServiceNow, Power BI, or similar tools.
• Experience supporting HR transformation, employee experience, or process standardization initiatives.

COMPETENCIES

• High attention to detail and ability to follow templates, standards, and governance requirements consistently.
• Ability to synthesize inputs from multiple stakeholders into structured content.
• Comfort coordinating follow-ups, tracking status, and managing a high volume of content updates.
• Sound judgment when handling sensitive information and employee-facing guidance.
• A team player.
• Able to work well with others.
• Diligent and able to handle tasks under pressure.
• Quick learner, particularly in following processes and using HR Systems and tools
• Demonstrate commitment towards problem-solving and reaching resolution.
• Work collaboratively and proactively to ensure the work is completed accurately, clearly, and on schedule.
• Conduct analytic tasks
• Contribute as part of a team to drive solutions.
• Flexible to quickly respond to changing priorities and ad‑hoc projects.
• Continuously looking for process improvement in all aspects of assignments.
• Full use and application of standard principles, theories, concepts, and techniques.
• Still developing skills and knowledge necessary at career level.
• Understands and can articulate how work goals impact organization's business plans.
• General awareness of organization’s competitive markets and position.
• Exhibits professional behaviors and presentation.

Communication

• Strong English writing and editing skills, with ability to make complex information clear, accurate, and easy to follow.

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

Job Req Type: Experienced Required Travel: No Shift Type: Shifting Schedule (Philippines)

Analog Devices, Inc. (NASDAQ: ADI) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, AI, and software technologies into solutions that combat climate change, reliably connect humans and the world, and help drive advancements in automation and robotics, mobility, healthcare, energy and data centers. With revenue of more than $11 billion in FY25, ADI ensures today's innovators stay Ahead of What's Possible. Learn more at www.analog.com and on LinkedIn and X. Come join ADI – a place where Innovation meets Impact. For more than 55 years, Analog Devices has been inventing new breakthrough technologies that transform lives. At ADI you will work alongside the brightest minds to collaborate on solving complex problems that matter from autonomous vehicles, drones and factories to augmented reality and remote healthcare. ADI fosters a culture that focuses on employees through beneficial programs, aligned goals, continuous learning opportunities, and practices that create a more sustainable future.