Teller & Customer Service Specialist - Growth Path

Metrobank; Montalban; Hybrid; PHP 230,000 - 350,000; Full time

Job summary

Metrobank is seeking a Customer Service Representative- Teller to join its Branch Banking Sector. The role handles cash transactions, deposits and withdrawals, check encashment, and account closings, ensuring accuracy and compliance.

You will also post adjustments, process fund transfers, manage outward clearing, and promote the Bank's products and services, delivering quality service to customers and supporting the bank's growth.

Qualifications

• Preferably graduate of business or finance course.
• Effective communication, presentation, and negotiation skills.
• Customer service oriented and able to work in a fast-paced, competitive environment.
• Fresh graduates and young professionals are welcome to apply.

Responsibilities

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the CA/SA terminal at the start of banking day.
• Accepts and processes various fund transfers and remittance payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Communication

Presentation

Negotiation

Customer service

Education

Business or Finance degree

Job description

Metrobank is seeking a Customer Service Representative- Teller to join its Branch Banking Sector. The role handles cash transactions, deposits and withdrawals, check encashment, and account closings, ensuring accuracy and compliance.

You will also post adjustments, process fund transfers, manage outward clearing, and promote the Bank's products and services, delivering quality service to customers and supporting the bank's growth.