Teller & Customer Service Pro — Fast-Paced Banking Career

Metrobank; Marikina; On-site; PHP 201,000 - 279,000; Full time

Job summary

Metrobank is seeking a Customer Service Representative – Teller. The role involves cash handling, deposits, withdrawals, check encashment, and account closing with signature verification.

You will post adjustments to CA/SA terminals at day start, process transfers and remittances, and support outward clearing. You will also promote the bank’s products and services and develop customer service skills under mentorship.

Qualifications

• Preferably graduate of business or finance course.
• Effective communication, presentation, and negotiation skills.
• Customer service oriented and able to work in a fast-paced, competitive environment.
• Fresh graduates and young professionals are welcome to apply.

Responsibilities

• Handle cash, deposits, withdrawals, check encashment, and account closing; verify signatures.
• Post transaction adjustments to CA/SA terminals at banking day start.
• Process fund transfers and remittance payments; handle outward clearing operations.
• Promote and sell the bank’s products and services.

Skills

Customer service

Communication skills

Problem solving

Negotiation

Education

Business/Finance degree

Job description

Metrobank is seeking a Customer Service Representative – Teller. The role involves cash handling, deposits, withdrawals, check encashment, and account closing with signature verification.

You will post adjustments to CA/SA terminals at day start, process transfers and remittances, and support outward clearing. You will also promote the bank’s products and services and develop customer service skills under mentorship.