Customer Service Teller: Growth Path to Leadership

Metrobank; Parañaque; On-site; PHP 201,000 - 312,000; Full time

Job summary

Metrobank is seeking a Customer Service Representative - Teller to handle cash transactions, deposits, withdrawals, and account processes. You will process transfers, remittances, and signature verifications at the start of each banking day, while also delivering service and selling bank products.

Ideal candidates are strong communicators with customer-service orientation, capable of performing in a fast-paced environment.

Qualifications

• Strong communication, presentation and negotiation abilities.
• Customer service orientation in a fast-paced environment.
• Fresh graduates and young professionals are welcome to apply.

Responsibilities

• Handle cash and deposits, withdrawals, check encashment, and account closure tasks.
• Process transfer payments and remittances; verify signatures.
• Post transaction adjustments at the CA/SA terminal at start of banking day.
• Manage outward clearing operations and service customers’ needs.
• Promote and sell the bank’s products and services.

Skills

Communication

Presentation

Negotiation

Customer service

Education

Business or Finance degree (preferred)

Job description

Metrobank is seeking a Customer Service Representative - Teller to handle cash transactions, deposits, withdrawals, and account processes. You will process transfers, remittances, and signature verifications at the start of each banking day, while also delivering service and selling bank products.

Ideal candidates are strong communicators with customer-service orientation, capable of performing in a fast-paced environment.