Customer Service & Teller: Grow Your Banking Career

Metrobank; Baclaran; Hybrid; PHP 180,000 - 240,000; Full time

Job summary

Metrobank is seeking a Customer Service Representative- Teller to handle cash transactions, deposits, and withdrawals with precision. You will process transfers, checks, and account closures, while verifying signatures and ensuring compliance with bank policies.

The role emphasizes strong communication, customer service skills, and the ability to work in a fast-paced environment. Fresh graduates or young professionals are welcome to apply.

Qualifications

• Must have a degree in business or finance.
• Strong verbal and written communication skills.
• Customer service oriented with a focus on accuracy.

Responsibilities

• Handle cash deposits, withdrawals, and checks with accuracy.
• Process transfers, remittances, and account actions like encashments.
• Perform signature verification and daily CA/SA processing.
• Explain bank products and services to customers and cross-sell where appropriate.
• Maintain high service standards and handle customer inquiries professionally.

Skills

Effective communication

Customer service

Negotiation

Problem solving

Education

Business or Finance degree

Job description

Metrobank is seeking a Customer Service Representative- Teller to handle cash transactions, deposits, and withdrawals with precision. You will process transfers, checks, and account closures, while verifying signatures and ensuring compliance with bank policies.

The role emphasizes strong communication, customer service skills, and the ability to work in a fast-paced environment. Fresh graduates or young professionals are welcome to apply.