Bank Teller & Customer Service Pro – Growth Path

Metrobank; Makati; On-site; PHP 335,000 - 446,000; Full time

Job summary

Metrobank is hiring a Customer Service Representative- Teller who will handle cash and check deposits, withdrawals, and signature verification while ensuring accuracy and security at the teller window. This role provides opportunities to learn banking operations and to grow within the Branch Banking Sector.

You'll develop customer-service and sales skills by promoting the bank’s products, processing fund transfers, and supporting daily settlement tasks.

Qualifications

• Preferably graduate of business or finance course.
• Effective communication, presentation, and negotiation skills.
• Customer service oriented and able to work in a fast-paced, competitive environment.
• Fresh graduates and young professionals are welcome to apply.

Responsibilities

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Communication skills

Presentation skills

Negotiation skills

Customer service

Education

Business/Finance degree

Job description

Metrobank is hiring a Customer Service Representative- Teller who will handle cash and check deposits, withdrawals, and signature verification while ensuring accuracy and security at the teller window. This role provides opportunities to learn banking operations and to grow within the Branch Banking Sector.

You'll develop customer-service and sales skills by promoting the bank’s products, processing fund transfers, and supporting daily settlement tasks.