Bank Teller & Customer Service Leader — Growth Path

Metrobank; Quezon City; Hybrid; PHP 201,000 - 290,000; Full time

Job summary

Metrobank is seeking a Customer Service Representative- Teller to handle cash transactions, deposits, withdrawals, and check encashment with accuracy. You will verify signatures, process transfers, and support outbound clearing operations while promoting the bank’s products and services.

The role focuses on delivering excellent customer service in a fast-paced environment, building product knowledge, and supporting customers with financial needs at Metrobank branches in the Philippines.

Qualifications

• Strong communication and interpersonal skills.
• Ability to present ideas clearly and persuasively.
• Customer-service oriented in a fast-paced environment.

Responsibilities

• Handle cash and process deposits, withdrawals, and check encashment.
• Verify signatures and close accounts as needed.
• Process fund transfers and remittances payments.
• Manage outward clearing operations.
• Promote the bank's products and services.

Skills

Effective communication

Presentation skills

Negotiation skills

Customer service orientation

Education

Business or finance degree

Job description

Metrobank is seeking a Customer Service Representative- Teller to handle cash transactions, deposits, withdrawals, and check encashment with accuracy. You will verify signatures, process transfers, and support outbound clearing operations while promoting the bank’s products and services.

The role focuses on delivering excellent customer service in a fast-paced environment, building product knowledge, and supporting customers with financial needs at Metrobank branches in the Philippines.