TELLER ( CATBALOGAN, SAMAR)

Bank of the Philippine Islands (BPI); Catbalogan; On-site; PHP 180,000 - 240,000; Full time

Job summary

Bank of the Philippine Islands (BPI) invites applications for a Bank Teller role at our Samar branch. The position focuses on providing accurate, fast, and courteous service to clients while handling cash transactions and product inquiries.

You will process deposits and withdrawals, verify notes, cross-sell bank products, and maintain a WOW customer experience. Fresh graduates are welcome to apply and good communication is essential.

Qualifications

• Bachelor's Degree in any field, preferably business-related.
• Fresh graduates are welcome to apply.
• Experience in customer service is an advantage.
• Good communication and interpersonal skills.
• High level of initiative and innovation.
• Ability to work well with people from diverse backgrounds.

Responsibilities

• Process over-the-counter cash and check deposits, withdrawals, encashment, payments, and other transactions.
• Assist UNIPRO with scanning, filing of signature cards and other bank documents.
• Review check transactions and verify authenticity of notes received.
• Cross-sell to existing clients of the branch.
• Refer clients with queries or interest in other bank products.
• Provide a WOW Customer Experience to all transacting clients.
• Perform other functions as assigned.

Skills

Good communication

Interpersonal skills

Initiative and innovation

Customer service mindset

People skills

Education

Bachelor's degree (any field)

Job description

Bank Teller provides competent, caring, fast and accurate service to client's banking needs in line with the Bank's overall objective of service excellence.

Responsibilities

• Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions
• Assisting UNIPRO for certain activities such as scanning, filing of signature cards and other bank documents
• Reviewing all check transactions and verifying authenticity of all notes received
• Cross-selling to existing clients of the branch
• Referring transacting clients who have queries or are interested in other bank products
• Continuously providing a WOW Customer Experience to all transacting clients
• Performing other functions that may be assigned from time to time

Qualifications

• Bachelor's Degree in any field, preferably business-related
• Fresh graduates are welcome to apply
• Experience in customer service is an advantage
• Good communication skills and interpersonal skills
• High level of initiative and innovation
• Ability to work well with people from various socio-economic classes