TELLER ( CATARMAN, NORTHERN SAMAR)

Bank of the Philippine Islands (BPI); Catarman; On-site; PHP 180,000 - 240,000; Full time

Job summary

Bank of the Philippine Islands (BPI) is seeking a Bank Teller who delivers competent, caring, fast and accurate service to clients' banking needs in line with the bank's objective of service excellence. You will handle transactions, assist with documents, verify checks, and cross-sell products while maintaining a WOW customer experience.

Fresh graduates are welcome to apply; strong communication and interpersonal skills are essential to succeed in this role.

Qualifications

• Bachelor's Degree in any field; business-related preferred.
• Fresh graduates welcome to apply.
• Experience in customer service is an advantage.
• Strong communication and interpersonal skills.
• High initiative and ability to innovate.
• Ability to work with diverse customers.

Responsibilities

• Process over-the-counter transactions including deposits, withdrawals, encashments, and payments.
• Assist with scanning, filing of signature cards and other documents.
• Review checks and verify authenticity of notes.
• Cross-sell banking products to existing clients.
• Refer clients with queries to appropriate services.
• Provide WOW Customer Experience to all clients.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Interpersonal skills

Initiative and innovation

Education

Bachelor's Degree

Job description

The Bank Teller provides competent, caring, fast and accurate service to client's banking needs in line with the Bank's overall objective of service excellence.

Responsibilities

• Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions
• Assisting UNIPRO for certain activities such as scanning, filing of signature cards and other bank documents
• Reviewing all check transactions and verifying authenticity of all notes received
• Cross-selling to existing clients of the branch
• Referring transacting clients who have queries or are interested in other bank products
• Continuously providing a WOW Customer Experience to all transacting clients
• Performing other functions that may be assigned from time to time

Qualifications

• Bachelor's Degree in any field, preferably business-related
• Fresh graduates are welcome to apply
• Experience in customer service is an advantage
• Good communication skills and interpersonal skills
• High level of initiative and innovation
• Ability to work well with people from various socio-economic classes