Bank Teller

BRIC Bank Inc.; Cordova; On-site; PHP 290,000 - 424,000; Full time

Job summary

BRIC Bank Inc. in Cebu seeks a detail‑oriented Teller with strong customer service skills and solid numerical accuracy. You will handle daily cash transactions, ensure proper balancing, and support account opening processes under supervision.

The role requires a Bachelor's degree in Business or Finance related field, 1–2 years of relevant experience, and excellent communication. Training will be provided to grow your skills within a dynamic banking environment.

Qualifications

• Bachelor's degree in Business or Finance‑related field.
• 1–2 years of relevant work experience.
• Strong attention to detail and organizational skills.
• Good interpersonal and communication skills.
• Quick learner with ability to adapt to changing environments.
• Highly flexible and open to new challenges.
• Willingness to undergo training to further develop skills and knowledge.

Responsibilities

• Teller Operations: Start-of-day and end-of-day procedures in compliance with guidelines.
• Handle over-the-counter monetary transactions with accuracy and efficiency.
• Verify and approve signatures for cash withdrawals within the authorized limit.
• Provide prompt and professional customer service for client inquiries and transactions.
• Balance daily transactions and secure handover to vault custodian per protocols.
• Prepare and submit internal and regulatory reports timely.

Skills

Attention to detail

Interpersonal skills

Communication skills

Quick learner

Adaptability

Willingness to training

Flexibility

Education

Bachelor's degree in Business or Finance-related field

Job description

JOB PROFILE / REQUIREMENTS:

• Bachelor's degree in a Business or Finance-related field.

• Minimum of 1 to 2 years of relevant work experience in a professional setting.

• Strong attention to detail and organizational skills.

• Good interpersonal and communication skills.

• Quick learner with the ability to adapt to changing environments

• Highly flexible and open to new challenges

• Willingness to undergo training to further develop skills and knowledge

KEYRESPONSIBILITIES:

Teller Operations:

• Execute start-of-day and end-of-day procedures in compliance with established guidelines.

• Handle over-the-counter monetary transactions, including deposits, withdrawals, encashments, loan payments, and other miscellaneous transactions with accuracy and efficiency.

• Verify and approve signatures for cash withdrawals and encashments within the authorized limit.

• Provide prompt and professional customer service, addressing client inquiries and processing transactions with courtesy.

• Ensure accurate balancing of daily transactions and secure the handover of cash and other valuables to the vault custodian, following standard protocols.

• Prepare and submit internal and regulatory reports in a timely manner, adhering to company policies.

Administrative and Support Duties:

• Support branch operations by assisting in clerical tasks, filing, and other administrative duties as assigned.

• Serve as alternate, joint, or dual custodian for certain accountable forms/bank operations roles, as defined by company policies, ensuring compliance with operational procedures.

Account Opening:

Perform New Accounts functions during the temporary absence of the New Accounts Clerk, which shall include:

• Facilitate the opening of new accounts, including savings, checking, and time deposit accounts, ensuring all required documentation is complete and accurate.

• Verify client identity and compliance with KYC (Know Your Customer) and AML (Anti Money Laundering) regulations.

• Assist customers in understanding account features, products, and services, providing recommendations based on their needs.

• Maintain confidentiality of customer information and uphold the bank's service standards at all times.

Other Tasks:

• Assist with additional tasks and responsibilities as assigned by supervisors.