A financial institution in Lapu-Lapu is seeking a Customer Service Representative to provide exceptional customer service, handle banking transactions, and assist clients with account inquiries. The ideal candidate should have a Diploma in Finance, Business Administration, or a related field. Fresh graduates are encouraged to apply. Join us in enhancing customer satisfaction and promoting our bank's products.
Qualifications
Fresh graduates or students with relevant internships are encouraged to apply.
Handle transactions, provide customer service, maintain accurate records, and assist clients with inquiries.
Professional demeanor, strong communication skills, and a proactive attitude.
Responsibilities
Provide exceptional customer service to clients.
Process deposits, withdrawals, and account payments accurately.
Maintain cash drawer and ensure compliance with bank policies.
Assist customers with account inquiries and transactions.
Promote bank products and services to enhance customer satisfaction.
Skills
Strong attention to detail
Effective relationship-building abilities
Assessment skills
Education
Diploma degree in Finance, Business Administration, or related field
Job description
Responsibilities
Provide exceptional customer service to clients.
Process deposits, withdrawals, and account payments accurately.
Maintain cash drawer and ensure compliance with bank policies.
Assist customers with account inquiries and transactions.
Promote bank products and services to enhance customer satisfaction.
Qualifications and Experience
Educational Qualifications: Minimum of a Diploma degree in Finance, Business Administration, or related field.
Experience Level: Fresh graduates or students with relevant internships are encouraged to apply.
Skills and Competencies: Strong attention to detail, effective relationship-building abilities, and assessment skills.
Responsibilities and Duties: Handle transactions, provide customer service, maintain accurate records, and assist clients with inquiries.
Working Conditions: Office environment with standard banking hours; may require occasional overtime.
Qualities and Traits: Professional demeanor, strong communication skills, and a proactive attitude.