Telesales Agent

Topbet Tech Corp.; Parañaque; On-site; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Performance Bonus

Employee of the Month Award

Government Mandated Benefits

Job summary

A leading tech company in the Philippines is seeking a Sales Representative responsible for managing outbound and inbound calls, generating leads, and achieving sales targets. The role demands strong communication skills and a customer-service oriented attitude. Candidates should be proficient with call center software and able to work under pressure. Join this dynamic environment where you can make a real impact on customer engagement and satisfaction.

Qualifications

• Strong communication and persuasion skills are essential for engaging customers effectively.
• Ability to handle pressure and meet sales targets is necessary in a fast-paced environment.
• Customer-oriented attitude to ensure satisfaction and retention.
• Proficiency with call center software and CRM systems.
• Ability to remain professional on the phone.

Responsibilities

• Conduct outbound and inbound calls to engage with customers.
• Generate sales by persuading customers to purchase products.
• Manage leads and maintain communication with potential clients.
• Provide support and information to customers effectively.
• Stay knowledgeable about product features and benefits.
• Record keeping: maintaining accurate customer information and sales activity in CRM systems.
• Achieving targets: meeting or exceeding daily, monthly, or quarterly sales quotas.

Skills

Strong communication and persuasion skills

Ability to work under pressure and meet targets

Customer-service oriented attitude

Proficiency with call center software and CRM systems

Ability to remain professional on the phone

Tools

CRM systems

Call center software

Job description

Job Description

Employee Recognition and Rewards

Performance Bonus, Employee of the Month Award

Government Mandated Benefits

Core responsibilities

• Outbound and inbound calling:Contacting potential customers to pitch products and services, or answering calls from customers responding to marketing campaigns.
• Sales generation:Persuading customers to buy products or services, and guiding prospects through the sales process.
• Lead management:Generating new leads, qualifying them, and sometimes handing off hot leads to a field sales team.
• Customer engagement:Building rapport with customers by understanding their needs and providing information and support.
• Product knowledge:Staying up-to-date on product features and benefits to answer questions and make recommendations.
• Record keeping:Maintaining accurate customer information and sales activity logs in a database or CRM system.
• Achieving targets:Meeting or exceeding daily, monthly, or quarterly sales quotas.

Required skills

• Strong communication and persuasion skills
• Ability to work under pressure and meet targets
• Customer-service oriented attitude
• Proficiency with call center software and CRM systems
• Ability to remain professional on the phone