TELEPHONE OPERATOR

AmaziGrace Global Manpower Inc.; Metro Manila; On-site; PHP 201,000 - 290,000; Full time

Job summary

AmaziGrace Global Manpower Inc. is seeking a customer service representative to manage inbound and outbound calls. You will route calls to the correct department, take messages when needed, and provide basic product/service information with a friendly, professional demeanor.

Experience in call handling and excellent communication skills are essential. This role focuses on delivering efficient call support while maintaining customer satisfaction.

Qualifications

• Experience in handling inbound calls.
• Excellent communication skills.

Responsibilities

• Handle incoming and outgoing calls and route them to the appropriate department.
• Take messages when recipients are unavailable.
• Provide general customer service over the phone and assist with basic product/service information.

Skills

Communication skills

Call handling

Job description

Responsible for handling incoming and outgoing calls to a company or organization. They answer phone calls, route them to the appropriate department or individual, and take messages when someone isunavailable.May also be responsible for providing general customer service over the phone—answering questions about products or services, resolving issues with billing or account information, etc.—but the primary responsibility is handling incoming calls in an efficient and effective manner.

Job Requirement

With experience, Excellent in communication skills