Telemedicine Coordination & Support Specialist

AIA (Web); Makati; On-site; PHP 279,000 - 502,000; Full time

Job summary

MediCard Phils., Inc. in Makati seeks assertive, dynamic individuals for Telemedicine Patient Support roles.

You will assist patients and doctors for teleconsultation, contact patients by email or phone to address scheduling, issue LOAs, and coordinate consultations to ensure timely delivery of services. Responsibilities include troubleshooting platform connectivity, coordinating daily schedules with physicians, preparing daily reports, and acting as liaison between doctors and MediCard to

Qualifications

• Provide assistance for teleconsultation needs to patients and doctors.
• Coordinate scheduling and communication for consultations.
• Prepare and consolidate consultation data for reports.

Responsibilities

• Provide assistance to patients and doctors for teleconsultation needs.
• Contacts patients via email or phone to address scheduling matters.
• Issues Letters of Authorization (LOA) to patients as required.
• Troubleshoots basic telemedicine platform and connectivity issues.
• Coordinates consultation schedules and facilitates communication between patients and doctors.
• Manages and organizes daily consultation schedules for assigned physicians.
• Prepares and consolidates consultation summary data for reports.
• Serves as liaison between doctors and MediCard to support smooth information flow.
• Performs other administrative and operational tasks as assigned.

Skills

Telemedicine support

Patient communication

Scheduling coordination

Job description

MediCard Phils., Inc. in Makati seeks assertive, dynamic individuals for Telemedicine Patient Support roles.

You will assist patients and doctors for teleconsultation, contact patients by email or phone to address scheduling, issue LOAs, and coordinate consultations to ensure timely delivery of services. Responsibilities include troubleshooting platform connectivity, coordinating daily schedules with physicians, preparing daily reports, and acting as liaison between doctors and MediCard to