TeleMedicine Admin Associate

AIA (Web); Makati; On-site; PHP 279,000 - 502,000; Full time

Job summary

MediCard Phils., Inc. in Makati seeks assertive, dynamic individuals for Telemedicine Patient Support roles.

You will assist patients and doctors for teleconsultation, contact patients by email or phone to address scheduling, issue LOAs, and coordinate consultations to ensure timely delivery of services. Responsibilities include troubleshooting platform connectivity, coordinating daily schedules with physicians, preparing daily reports, and acting as liaison between doctors and MediCard to

Qualifications

• Provide assistance for teleconsultation needs to patients and doctors.
• Coordinate scheduling and communication for consultations.
• Prepare and consolidate consultation data for reports.

Responsibilities

• Provide assistance to patients and doctors for teleconsultation needs.
• Contacts patients via email or phone to address scheduling matters.
• Issues Letters of Authorization (LOA) to patients as required.
• Troubleshoots basic telemedicine platform and connectivity issues.
• Coordinates consultation schedules and facilitates communication between patients and doctors.
• Manages and organizes daily consultation schedules for assigned physicians.
• Prepares and consolidates consultation summary data for reports.
• Serves as liaison between doctors and MediCard to support smooth information flow.
• Performs other administrative and operational tasks as assigned.

Skills

Telemedicine support

Patient communication

Scheduling coordination

Job description

MediCard Phils., Inc.is one of the country's leading HMOand the only HMOfounded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality.

MediCardnow boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement.

MediCardis currentlylooking for assertive, dynamic and energetic individuals to fill up the following vacancy:

• Provide Assistance to patients and doctors for Teleconsultation needs.Telemedicine Patient Support
  Provides assistance topatientsregardingtelemedicine-related inquiries and concerns.
• Contacts patients via email or phone to address scheduling matters.
• Issues Letters of Authorization (LOA) to patients asrequired.
• Troubleshoots and resolves basic telemedicineplatformand connectivity issues.
• Consultation Coordination
  Coordinates consultation schedules andfacilitatescommunication between patients and doctors.
• Manages and organizes daily consultation schedules for assigned physicians to ensuretimelyand efficient operations.
• Reporting and Documentation
  Prepares andconsolidatesconsultation summary data for daily or periodic accomplishment reports.
• Stakeholder Communication
  Serves as a liaison between doctors andMediCardto support smooth coordination and information flow.
• Additional Duties
  Performs other administrative and operationaltasks asassigned from time to time.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.