TeleMarketing Head

Citiworks Manpower Resources, Corp.; Philippines; On-site; PHP 380,000 - 540,000; Full time

Benefits offered by this job

Holiday Gifts

HMO Health & Wellness

Job summary

Citiworks Manpower Resources, Corp. in Quezon City is seeking a results-driven Telemarketing Team Lead with 2-5 years of sales leadership experience.

The role focuses on guiding the telemarketing unit to meet monthly targets, crafting effective campaigns, and mentoring staff to boost performance. Ideal candidates possess a Bachelor’s degree in Business Administration or Marketing, strong communication skills, and proficiency with CRM systems; leadership and data-analysis capabilities are

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field.
• 2–5 years of telemarketing or sales management experience.
• Strong communication and interpersonal skills.
• Proficiency in CRM software and telemarketing tools.
• Leadership and team-building abilities.
• Ability to analyze data and trends to improve team performance.

Responsibilities

• Lead and manage the telemarketing team to achieve monthly sales targets.
• Develop and implement effective telemarketing strategies and campaigns.
• Train and mentor team members to enhance their skills and performance.
• Monitor calls and provide feedback to ensure quality standards are met.
• Analyze team performance metrics and report on outcomes to senior management.

Skills

Strong communication

Leadership

Interpersonal skills

Education

Bachelor's degree in Business Administration, Marketing, or related field

Tools

CRM software

Job description

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Holiday Gifts

Government Mandated Benefits

Insurance Health & Wellness

HMO

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Description

• Lead and manage the telemarketing team to achieve monthly sales targets.
• Develop and implement effective telemarketing strategies and campaigns.
• Train and mentor team members to enhance their skills and performance.
• Monitor calls and provide feedback to ensure quality standards are met.
• Analyze team performance metrics and report on outcomes to senior management.

Requirements

• Educational Qualifications: Bachelor’s degree in Business Administration, Marketing, or a related field
• Experience Level: 2-5 years in telemarketing or sales management
• Skills and Competencies: Strong communication and interpersonal skills
• Skills and Competencies: Proficiency in CRM software and telemarketing tools
• Qualities and Traits: Leadership and team-building skills
• Responsibilities and Duties: Ability to analyze data and trends to improve team performance
• Working Conditions: Standard office environment with a focus on telecommunication