Telemarketing Assistant

MEC NETWORKS CORPORATION; Philippines; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

HMO coverage

Life insurance

Job summary

MEC NETWORKS CORPORATION is hiring a Telemarketing Assistant to serve as the frontline voice, turning inquiries into opportunities and guiding clients from first contact through onboarding.

You will manage inbound inquiries, perform outbound qualification, and help maintain a clean CRM with accurate activity logs. On-site work in Cubao, Quezon City, Philippines is required with competitive pay and benefits.

Qualifications

• 1–2 years of proven experience in telemarketing, inside sales or lead generation.
• Bachelor's degree from a reputable school is preferred.
• Strong communication and phone manner with a persuasive approach.

Responsibilities

• Manage Inbound Engagement: handle inquiries and respond promptly.
• Outbound Outreach & Qualification: reach out to clients to assess needs and promote IT solutions.
• Drive Pipeline & Endorsements: endorse qualified leads to Sales and reactivate dormant accounts.
• Support the Customer Journey: assist from inbound response to onboarding.
• Maintain Accurate Records: log call outcomes and follow-up schedules.

Skills

Telemarketing

Inside sales

Lead generation

Customer-facing

Communication skills

Education

Bachelor's degree

Tools

CRM software

MS Office

Job description

About the Role:

As our Telemarketing Assistant, you will serve as the engaging frontline voice of our company, fueling business growth by turning inbound inquiries into high-potential opportunities, uncovering dormant accounts, and seamlessly steering clients from their first interaction all the way through onboarding.

What You'll Do:

• Manage Inbound Engagement: Handle all incoming inquiries and actively manage inbound responses to ensure prompt and professional client engagement.




• Outbound Outreach & Qualification: Reach out to prospective and existing clients to understand their business needs, clarify requirements, and introduce our comprehensive IT solutions.




• Drive Pipeline & Endorsements: Endorse qualified leads directly to the Sales Team. Additionally, help identify inactive and dormant accounts with potential for reactivation and endorse them to the appropriate Business Units.




• Support the Customer Journey: Support the complete client process seamlessly from Inbound Response -> Account Profiling -> Onboarding Support.




• Maintain Accurate Records: Update and manage the database meticulously, logging call outcomes, client feedback, and follow-up schedules accurately.

Who We're Looking For:

• Education: Graduate of any Bachelor’s Degree from a reputable school (Business, Communications, Marketing, IT-related courses, or equivalent fields are a plus).




• Experience & Track Record: At least 1–2 years of proven experience in telemarketing, inside sales, lead generation, or customer-facing roles within the tech or B2B sector. (Fresh graduates with exceptional communication skills and a strong drive for sales are also highly encouraged to apply!)




• Communication Powerhouse: Exceptional communication skills, with a confident, persuasive, and engaging phone manner.




• Tech-Savvy: Familiarity with CRM software, MS Office, and basic knowledge of ICT or IT infrastructure products is an advantage.




• Work Setup: Willing to work on-site in Cubao, Quezon City.

Why Join Us?

• Competitive Salary: Competitive base salary




• Health & Security: HMO coverage and life insurance




• Stability & Trust: Build your career with a stable and trusted IT distributor with over 30 years of industry experience




• Thriving Culture: Be part of a supportive, dynamic, and team-oriented environment where your contributions genuinely matter.