Telecom/Data Center Operations Technician

COMMSEC INC.; Quezon City; On-site; PHP 279,000 - 469,000; Full time

Job summary

COMMSEC INC. is seeking a Telecom/Data Center Operations Technician to ensure stable operation of critical infrastructure in communication rooms and data centers on a 24/7 rotating schedule.

The role requires 1–3 years in related environments, a college diploma or equivalent, and relevant certifications such as REE, HV/LV, or HVAC/Fire Safety. Strong troubleshooting and meticulous reporting are essential.

Qualifications

• College Diploma or Associate Degree or equivalent.
• 1–3 years in telecom rooms, data centers, or equipment operation preferred.
• Certifications such as REE, HV/LV, Fire Safety, HVAC, or gen-set operation described as desirable.

Responsibilities

• Operate in a 24/7 rotating shift to keep telecom and data center equipment running.
• Monitor servers, network gear, storage, power systems in real time; address abnormalities.
• Respond to alarms and faults; minimize business disruption.
• Document fault-handling, prepare incident reports, analyze root causes.

Skills

Troubleshooting

Documentation

Shift work

Telecom equipment

Electrical safety

Education

College Diploma/Associate Degree

Tools

HVAC Maintenance

Job description

About the role

Telecom / Data Center Operations Technician responsible for ensuring the stable operation of equipment and systems within communication rooms and data centers on a 24/7 rotating shift schedule.

Key responsibilities

• Work on a 24/7 rotating shift schedule according to the assigned duty roster to ensure the stable operation of equipment and systems within the communication room/data center

• Monitor the operating status of servers, network equipment, storage systems, power systems, and other critical infrastructure in real time, and promptly identify and address any abnormalities

• Respond quickly to various system alarms, equipment faults, and operational issues, ensuring that problems are resolved promptly and minimizing any impact on business continuity

• Maintain detailed records of fault-handling activities, prepare fault/incident reports, and regularly analyze common faults, root causes, and corrective solutions

• Conduct regular site inspections and preventive maintenance checks of equipment and facilities, ensuring that hardware and supporting systems are operating normally and properly documenting inspection results

• Maintain and update technical documentation, including operation manuals, emergency response procedures, equipment configuration documents, maintenance records, and inspection reports

• Maintain the cleanliness and organization of the communication room, including proper classification, arrangement, and storage of materials and equipment within the assigned site area

About you

• At least a College Diploma / Associate Degree or equivalent

• At least 1-3 years' work experience in telecommunication rooms, data centers, telecom transmission, or equipment operation and maintenance preferred

• At least one of the following professional qualifications, certifications, or technical skills: Philippine Registered Electrical Engineer (REE), High-Voltage (HV) or Low-Voltage (LV) Electrical Certification, Fire Safety / Fire Safety Officer Certification, Air-Conditioning / HVAC Maintenance Skills or Certification, or Generator Operation & Maintenance Experience or Certification

• Good troubleshooting and problem-solving skills

• Able to work under a 24/7 rotating shift schedule

• Responsible, detail-oriented, and able to respond promptly to equipment alarms and emergencies

• Good documentation and reporting skills

• Must have a personal laptop and willing to use for work