Data Center Technician

Business Process Outsourcing International, Inc.; Pasig; On-site; PHP 357,000 - 580,000; Full time

Job summary

Business Process Outsourcing International, Inc. is seeking an on-site Facilities Technician in Pasig to maintain critical data center infrastructure.

You will service generators, UPS, HVAC, pumps, access control, CCTV, and other electro-mechanical systems to prevent outages and ensure uptime. Responsibilities include monitoring equipment, diagnosing faults, documenting maintenance activities, and adhering to strict safety standards.

Qualifications

• Technical knowledge of electrical and mechanical principles and systems.
• Ability to read blueprints and schematics to understand equipment functionality.
• Proficient in using precise instruments to inspect and test equipment.
• Strong analytical and problem-solving skills for technical issues.
• Effective communication to report site situations and guide technicians.

Responsibilities

• Perform preventive maintenance on electrical and electro-mechanical systems.
• Diagnose and repair equipment failures across generators, UPS, HVAC, and pumps.
• Monitor equipment performance and maintain maintenance records.
• Ensure safety protocols and data center standards are followed.
• Be prepared for 24/7 support and emergency response as needed.

Skills

Electrical theory

Mechanical systems

Blueprint reading

Troubleshooting

Communication

Physical stamina

Adaptability

Education

High School Diploma

TESDA NC II Mechatronics

Associate/Bachelor in IT or Electrical Eng

Tools

HVAC/Refrigeration license

Electrical journeyman license

NFPA 70E knowledge

Job description

Job Description

• Preventive Maintenance: Perform routine maintenance on generators, transformers, UPS, and other electrical systems, auxiliaries like FDAS, FSS, access control, CCTV’s, HVAC systems, pumps, blowers, and other electro-mechanical support equipment to prevent malfunctions.
• Corrective Maintenance: Diagnose and repair equipment failures, which may involve working with generator sets, AC units, pumps, and motor controls and all electrical systems such as generators, transformers, UPS, etc. and other auxiliary systems like CCTV, FSS, FDAS, Access Control, etc.
• Equipment Monitoring: Conduct daily monitoring of equipment performance, including load monitoring of electrical distribution systems and checking temperatures and water levels in tanks.
• Troubleshooting: Use knowledge of hydraulic, electrical, and robotic systems to diagnose and resolve issues with complex machinery.
• Repairs: Utilize hand tools and power tools to repair or rebuild defective parts in electrical devices and mechanical equipment.
• Documentation: Create and maintain maintenance records, track changes to equipment, and prepare documentation for reports.
• Safety and Compliance: Adhere to strict safety protocols, security procedures, and operational standards of the data center.
• 24/7 Support: Be prepared to work extended hours and respond to emergency calls to provide extra manpower coverage when necessary.

Qualifications

• Technical Knowledge: Possess a strong understanding of both electrical and mechanical principles and systems.
• Blueprint Reading: Ability to read and interpret blueprints and schematics to understand equipment functionality.
• Precision Measurement: Proficient in using precise measuring instruments to inspect and test equipment.
• Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues.
• Communication: Effective communication skills to report site situations, collaborate with IT teams, and provide guidance to other technicians.
• Physical Stamina: Capable of performing physical tasks associated with maintenance and repair of equipment.
• Adaptability: Willingness to work in a 24/7 environment and respond to emergency calls as needed.
• Certifications: A vocational diploma or relevant short course certificate in a technical field is often required.

Education

• High School Diploma required; Associate’s or Bachelor’s in IT, Computer Science, or Electrical Engineering preferred.
• Vocational: Graduates of TESDA NC II in Mechatronics, Electrical Installation, or RAC (Refrigeration and Air Conditioning) are highly eligible for entry-level roles.

Experience

• Entry-Level: 1–2 years Facility and data center operations, or IT support.
• Mid-Level: 3–5 years in mission-critical infrastructure monitoring, with escalation and analysis responsibilities.

Technical Skills

• Electrical/Mechanical Trade: Often requires a Journeyman Electrician license or an HVAC/Refrigeration license.
• Knowledge of Redundancy: Understanding of N+1 and 2N redundancy architectures (knowing how to work on a live system without dropping the load).
• Safety Protocols: Mastery of LOTO (Lockout/Tagout) and NFPA 70E (Arc Flash) safety standards.
• Cabling Standards: Knowledge of fiber (Single mode/multi-mode) and copper (Cat6) standards and termination techniques.

Soft Skills

• Physical Stamina: Ability to lift equipment up to 50 lbs. (23 kg) and stand for long durations.
• Troubleshooting: A methodical approach to "root cause analysis"—finding out why something broke, not just fixing it.
• Adaptability: Willingness to work in a 24/7/365 environment, which often includes night shifts, weekends, and holidays.

Preferred Certifications (Optional)

• PRC License: Most top-tier facilities prefer a Registered Electrical Engineer (REE) or Registered Mechanical Engineer (RME) (+)
• Data Center Certified Professional (CDCP) or similar.