Telecom Compliance & Risk Auditor

TP; Davao City; On-site; PHP 300,000 - 500,000; Full time

Job summary

TP is seeking a Compliance Analyst/Specialist to support implementation, monitoring, and continuous improvement of the organization’s compliance program within a BPO/operations context. You will review interactions and processes for regulatory adherence, document findings, and coordinate with cross-functional teams to close gaps.

The role emphasizes monitoring, reporting, and training on compliance and data privacy, with a focus on creating audit-ready records and dashboards for management

Qualifications

• Bachelor's degree in Business Administration, Legal Management, Accounting, Finance, Risk Management, Information Security, or a related field.
• 1–2 years of experience in compliance, risk management, internal audit, quality assurance, data privacy, information security, or related function.
• Experience in a BPO, contact center, shared-services, financial-services, healthcare, telecommunications, or technology environment is preferred.

Responsibilities

• Conduct compliance monitoring, control testing, process reviews, and internal audits.
• Review customer interactions, transactions, records, and practices for policy and regulatory compliance.
• Document findings, assess severity, and prepare reports.
• Maintain compliance trackers, risk registers, issue logs, and supporting docs.
• Monitor corrective actions and follow up until closure.
• Investigate suspected policy violations, data privacy incidents, and control failures.
• Perform root-cause analysis and recommend corrective actions.
• Monitor changes in regulations and client requirements affecting operations.
• Support data privacy, information security, consumer protection, and industry-specific requirements.

Skills

Compliance monitoring

Control testing

Risk identification

Data analysis

Root-cause analysis

Data privacy awareness

Attention to detail

Clear communication

Deadline management

Integrity and confidentiality

Excel/Reporting tools

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Excel

PowerPoint

Word

Job description

TP is seeking a Compliance Analyst/Specialist to support implementation, monitoring, and continuous improvement of the organization’s compliance program within a BPO/operations context. You will review interactions and processes for regulatory adherence, document findings, and coordinate with cross-functional teams to close gaps.

The role emphasizes monitoring, reporting, and training on compliance and data privacy, with a focus on creating audit-ready records and dashboards for management