Telco & Financial Solutions Specialist (Remote)

Recruitify_HR; Taguig; Hybrid; PHP 335,000 - 614,000; Full time

Job summary

Recruitify HR in Taguig is seeking a seasoned customer service specialist to assist customers with telecommunications and financial queries, analyze needs, and recommend suitable products. You will manage billing and payments accurately while collaborating with cross-functional teams to improve service delivery.

Stay updated with industry trends and competitor offerings. Candidates should have a diploma and 3–5 years of experience in customer service.

Qualifications

• Diploma in a relevant field
• 3–5 years of experience
• Strong communication and interpersonal skills
• Proficient in problem-solving and customer service
• Detail-oriented and proactive
• Office-based with potential for remote work

Responsibilities

• Assist customers with telecommunications and financial queries.
• Analyze customer needs and provide suitable product recommendations.
• Manage account billing and payment processes accurately.
• Collaborate with cross-functional teams to enhance service delivery.
• Stay updated with industry trends and competitor offerings.

Skills

Strong communication

Education

Diploma in a relevant field

Job description

Recruitify HR in Taguig is seeking a seasoned customer service specialist to assist customers with telecommunications and financial queries, analyze needs, and recommend suitable products. You will manage billing and payments accurately while collaborating with cross-functional teams to improve service delivery.

Stay updated with industry trends and competitor offerings. Candidates should have a diploma and 3–5 years of experience in customer service.