Telco CSR: Dynamic Chat Agent with Growth & Perks

Telesys BPO; Muntinlupa; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and employee discounts

Supportive workplace culture

Job summary

A customer service outsourcing firm in Metro Manila seeks Telco Account Representatives. This full-time role requires individuals focused on customer care, handling inquiries, and resolving concerns. Candidates must be high school graduates, with or without previous BPO experience. Aside from a competitive salary and incentives, the position offers opportunities for promotion and a supportive workplace culture.

Qualifications

• High School graduate status is required, with college level as an advantage.
• Open to all applicants, including those without BPO experience.
• Must be amenable to working in a fast-paced, high-volume call environment.

Responsibilities

• Serve as the first contact for customers, handling inquiries and resolving concerns.
• Deliver top-tier service in every customer interaction.
• Work on a shifting schedule that includes nights, weekends, and holidays.

Skills

Customer service experience

Ability to work in a fast-paced environment

Education

High School graduate (college level is an advantage)

Job description

A customer service outsourcing firm in Metro Manila seeks Telco Account Representatives. This full-time role requires individuals focused on customer care, handling inquiries, and resolving concerns. Candidates must be high school graduates, with or without previous BPO experience. Aside from a competitive salary and incentives, the position offers opportunities for promotion and a supportive workplace culture.