Customer Care Call Center Agent — Growth & Benefits

Telesys BPO; Valenzuela; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO and dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Diverse and inclusive workplace

Job summary

A leading BPO company is seeking a dedicated Call Center Agent to join their team in Valenzuela. This full-time role involves serving as the first point of contact for customers, handling inquiries, and resolving concerns with a focus on delivering outstanding service. Ideal candidates are high school graduates with strong communication skills and a willingness to work in a dynamic call environment. The company offers competitive salaries, HMO benefits, and opportunities for career growth.

Qualifications

• Must have strong written and verbal communication skills.
• Customer service experience is advantageous but not required.
• Willingness to work in a fast-paced call environment.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve customer concerns.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills

Customer service experience

Education

High School graduate (college level or degree is an advantage)

Job description

A leading BPO company is seeking a dedicated Call Center Agent to join their team in Valenzuela. This full-time role involves serving as the first point of contact for customers, handling inquiries, and resolving concerns with a focus on delivering outstanding service. Ideal candidates are high school graduates with strong communication skills and a willingness to work in a dynamic call environment. The company offers competitive salaries, HMO benefits, and opportunities for career growth.