Telco Chat Support - Pure Non-Voice, Onsite Bridgetowne

Private Advertiser; Pasig; On-site; PHP 223,000 - 290,000; Full time

Benefits offered by this job

HMO

Training & development

Career advancement

Competitive salary

Job summary

Bridgetowne BPO Jobs in Quezon City is hiring for a Chat Support Representative for a pure non-voice Telco chat account. No prior BPO experience is required and fresh graduates are welcome. This onsite role offers training, a competitive salary, and opportunities for growth.

You will respond to customer inquiries via live chat, handle billing questions, explain plans and services, and document interactions while maintaining quality standards.

Qualifications

• High school graduate or senior high school graduate.
• No BPO experience required.
• Fresh graduates and career shifters welcome.
• Good written English communication.
• Basic computer skills and ability to navigate multiple applications.
• Willing to work onsite in Bridgetowne, Quezon City.

Responsibilities

• Respond to customer inquiries through live chat.
• Assist with telecommunications accounts, billing questions, plans, and service concerns.
• Provide accurate information about telco products and services.
• Help customers resolve basic account and service issues.
• Update customer records and document interactions.
• Follow company procedures and meet customer service quality standards.

Skills

Written English

Attention to detail

Problem solving

Multitasking

Education

High School Diploma / Senior High School

Tools

CRM software familiarity

Job description

Bridgetowne BPO Jobs in Quezon City is hiring for a Chat Support Representative for a pure non-voice Telco chat account. No prior BPO experience is required and fresh graduates are welcome. This onsite role offers training, a competitive salary, and opportunities for growth.

You will respond to customer inquiries via live chat, handle billing questions, explain plans and services, and document interactions while maintaining quality standards.