Bridgetowne BPO | Telco PURE NON-VOICE Chat Support | No BPO Experience Required

Private Advertiser; Pasig; On-site; PHP 223,000 - 290,000; Full time

Benefits offered by this job

HMO

Training & development

Career advancement

Competitive salary

Job summary

Bridgetowne BPO Jobs in Quezon City is hiring for a Chat Support Representative for a pure non-voice Telco chat account. No prior BPO experience is required and fresh graduates are welcome. This onsite role offers training, a competitive salary, and opportunities for growth.

You will respond to customer inquiries via live chat, handle billing questions, explain plans and services, and document interactions while maintaining quality standards.

Qualifications

• High school graduate or senior high school graduate.
• No BPO experience required.
• Fresh graduates and career shifters welcome.
• Good written English communication.
• Basic computer skills and ability to navigate multiple applications.
• Willing to work onsite in Bridgetowne, Quezon City.

Responsibilities

• Respond to customer inquiries through live chat.
• Assist with telecommunications accounts, billing questions, plans, and service concerns.
• Provide accurate information about telco products and services.
• Help customers resolve basic account and service issues.
• Update customer records and document interactions.
• Follow company procedures and meet customer service quality standards.

Skills

Written English

Attention to detail

Problem solving

Multitasking

Education

High School Diploma / Senior High School

Tools

CRM software familiarity

Job description

Bridgetowne BPO Jobs | Telco Chat Support Representative | Pure Non-Voice | No Experience Required

Location: Bridgetowne, Quezon City

Job Title: Chat Support Representative

Account: Telecommunications / Telco

Work Setup: Onsite

Experience Required: No BPO Experience Needed

Hiring: Pure Non-Voice Chat Support Representatives in Bridgetowne!

Looking for non-voice BPO jobs in Quezon City? Start your customer service career with our Telecommunications Chat Support Account in Bridgetowne!

We are accepting applicants for a pure non-voice customer support position where you will assist customers through chat instead of phone calls. If you're a first-time job seeker, fresh graduate, or career shifter looking for an entry-level BPO opportunity, this could be the role for you.

No previous BPO experience is required!

Job Responsibilities

• Respond to customer inquiries through live chat.
• Assist with telecommunications accounts, billing questions, plans, and service concerns.
• Provide accurate information about telco products and services.
• Help customers resolve basic account and service issues.
• Update customer records and document interactions.
• Follow company procedures and meet customer service quality standards.

Qualifications

• At least a High School Graduate or Senior High School Graduate.
• No BPO experience required.
• Fresh graduates and career shifters are welcome.
• Good written English communication skills.
• Basic computer skills and the ability to navigate multiple applications.
• Strong attention to detail and problem-solving skills.
• Willing to work onsite in Bridgetowne, Quezon City.

What We Offer

• Pure non-voice chat support.
• No phone calls required for this role.
• Competitive salary package.
• Training and development opportunities.
• HMO and other benefits, subject to company policy and eligibility.
• Career advancement opportunities.

Why Apply for This Telco Chat Support Job?

• Pure non-voice BPO job in Bridgetowne
• No BPO experience required
• Chat-based customer service instead of phone support
• Opportunity for fresh graduates and career shifters
• Build experience in telecommunications customer support
• Convenient location in Quezon City