Technology Analyst: Fieldglass & Data Ops

American Express; Taguig; Hybrid; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Competitive base salaries

Bonus incentives

Medical, dental, vision benefits

Flexible working model - hybrid onsite

Job summary

American Express is seeking an entry-level Technology Analyst to support contractor lifecycle management and SAP Fieldglass activities across Technology. You will process workforce transactions, maintain records, and support data management while following established controls.

Under guidance from senior colleagues, you will collaborate with stakeholders, handle routine inquiries, and contribute to efficiency and continuous improvement in a hybrid setup at BGC/Taguig, Philippines.

Qualifications

• Bachelor's degree in Business, Finance, IT, HR, Operations or related field; fresh graduates are welcome.
• Up to one year of internship or work experience in operations, administration, workforce support, or shared services is preferred but not required.
• Strong attention to detail and ability to manage routine transactions accurately.

Responsibilities

• Process contractor onboarding, profile changes, offboarding, work order creation, and revisions using SAP Fieldglass and other systems.
• Support Fieldglass activities, transaction processing, data updates, and workflow monitoring; resolve standard inquiries.
• Review requests for completeness, approvals, and documentation to ensure timely processing.
• Coordinate with leaders and workforce teams to provide updates and address inquiries.

Skills

Attention to detail

Organizational skills

Communication skills

Customer-focused

Willingness to learn

Education

Bachelor's degree in Business, Finance, IT, HR, Operations or related field

Fresh graduates welcome

Tools

SAP Fieldglass

Microsoft Excel

Job description

American Express is seeking an entry-level Technology Analyst to support contractor lifecycle management and SAP Fieldglass activities across Technology. You will process workforce transactions, maintain records, and support data management while following established controls.

Under guidance from senior colleagues, you will collaborate with stakeholders, handle routine inquiries, and contribute to efficiency and continuous improvement in a hybrid setup at BGC/Taguig, Philippines.