Technician

MG CDO - Service Department; Cagayan de Oro; On-site; PHP 279,000 - 446,000; Full time

Job summary

MG CDO - Service Department in Cagayan de Oro is seeking an experienced automotive service technician. You will diagnose issues, perform repairs, and ensure service standards are met while delivering customer satisfaction.

Candidates should have 3+ years in the field, NC1/NC2 certification, knowledge of car parts, and the ability to drive both automatic and manual transmissions with a valid license. Strong attention to 5S and teamwork are expected.

Qualifications

• 3+ years of experience in automotive service/repair.
• Knowledgeable in car parts and flexible.
• Must have valid driver’s license (automatic and manual).

Responsibilities

• Diagnose vehicle problems based on customer complaints.
• Perform service and repair work per manufacturer standards.
• Ensure quality workmanship and clean vehicles during and after repairs.
• Advise service advisors on additional or recommended repairs.
• Maintain 5S and cleanliness in the work area.

Skills

Automotive knowledge

Driving (auto & manual)

Education

NC1 and NC2 certification

Job description

Qualifications

• Graduate of any automotive course


• With NC1 and NC2 certification


• With at least 3 years of experience in the same field


• Knowledgeable in car parts and flexible


• Must know how to drive an automatic and manual transmission, with a valid professional drivers license

Main Responsibility

Diagnose, performs service, and repair to customer's units in accordance with the manufacturer's standards and customer satisfaction.

Job Description

• Diagnoses vehicle problems based on customer complaints.

• Performs work/service on customer units as indicated in the repair order.


• Fix customer vehicles right the first time. (F1) Non-F1 rate is at a maximum of 3%.


• Ensures cleanliness of the vehicle during and after the repairs/services.


• Advices Service Advisors of needed additional repairs on the unit as well as recommended repairs.


• Participates in training and meetings, both internal and external as required by the management.


• Achieves monthly target sales as determined by the Service Manager.


• 100% utilization of required service forms mandated by the company as well as the manufacturers.


• Compliance with all service programs with no incidents of violations as audited by the Dealer Development Management Office.


• Keeps self-abreast with new technical bulletins and new product updates.


• Observe proper procedures in conducting repairs as per the manufacturer's standard.


• Promotes 5S and maintains cleanliness in the work area at all times.