Technical Support (Sales)

Gemphil Technologies, Inc.; Laguna; On-site; PHP 334,800 - 446,400; Full time

Benefits offered by this job

HMO

Company social events

Parking space

Anniversary gifts

Holiday gifts

Job training

Professional development

Maternity & paternity leave

Sick leave

Vacation leave

Job summary

Gemphil Technologies, Inc. is seeking a Sales Support Specialist to provide technical assistance for incoming sales queries and collaborate with the sales team to boost customer satisfaction.

You will use CRM tools to track interactions, prepare reports, and help create presentations and sales materials; engage with customers on social platforms to build relationships. Location is Laguna, Philippines.

Qualifications

• Educational qualifications: Bachelor’s degree in a relevant field.
• Experience: At least 1 year in a technical support or sales support role.
• Strong interpersonal and analytical skills.
• Proficiency in sales management and attention to detail.
• Ability to work collaboratively in a team environment.
• Effective presentation and communication skills.

Responsibilities

• Provide technical assistance and support for incoming queries related to sales.
• Collaborate with sales team to enhance customer satisfaction and drive sales.
• Utilize customer relationship management (CRM) tools to track interactions and provide reports.
• Assist in creating presentations and sales materials for team use.
• Engage with customers on social media platforms to foster relationships.

Skills

Interpersonal skills

Analytical skills

Presentation skills

Communication skills

Team collaboration

Attention to detail

Education

Bachelor's degree

Tools

CRM tools

Job description

Job Description

Employee Recognition and Rewards

• Anniversary Gifts, Holiday Gifts

Insurance Health & Wellness

• HMO

Others

• Company Social Events, Office Parties
• Parking Space

Professional Development

• Job Training, Professional Development
• Maternity & Paternity Leave, Sick Leave, Vacation Leave

Description

• Provide technical assistance and support for incoming queries related to sales
• Collaborate with sales team to enhance customer satisfaction and drive sales
• Utilize customer relationship management (CRM) tools to track interactions and provide reports
• Assist in creating presentations and sales materials for team use
• Engage with customers on social media platforms to foster relationships

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: At least 1 year of experience in a technical support or sales support role
• Skills and Competencies: Strong interpersonal and analytical skills
• Skills and Competencies: Proficiency in sales management and attention to detail
• Qualities and Traits: Ability to work collaboratively in a team environment
• Skills and Competencies: Effective presentation and communication skills

Working Location

Gemphil Technologies Inc., 7 West Road,, Brgy. Diezmo,, Light Industry Science Park 1,, Cabuyao, 4025 Laguna, Philippines