Sales Technical Support

Metacom Careers; Muntinlupa; On-site; PHP 279,000 - 468,720; Full time

Benefits offered by this job

Performance bonus

Incentives

HMO

Job Training

Professional Development

Health & Wellness

Job summary

Metacom Careers in Muntinlupa is seeking an entry-level Technical Support/Sales Support professional. On-site position requiring a Bachelor’s degree with 0–2 years of experience, strong communication, and customer-oriented skills.

You will collaborate with sales to understand client needs, deliver product training, and prepare technical presentations. This role emphasizes customer care and team collaboration, offering performance incentives and health benefits.

Qualifications

• Bachelor’s degree in a relevant field such as Business, Engineering, or Information Technology.
• 0–2 years of experience in a technical support or sales support role.
• Strong communication and interpersonal skills.
• Basic technical knowledge of company products.
• Strong problem-solving abilities and a customer-oriented mindset.
• Ability to work collaboratively in a team environment.

Responsibilities

• Provide technical support and assistance to customers regarding product features and functionality.
• Collaborate with sales teams to understand customer needs and provide suitable solutions.
• Assist in the preparation and delivery of technical presentations and proposals.
• Conduct product training sessions for clients to ensure proper usage and benefits.
• Document customer interactions and feedback for continuous improvement.

Skills

Strong communication

Interpersonal skills

Customer-oriented mindset

Team collaboration

Basic technical knowledge

Education

Bachelor’s degree in Business/Engineering/IT

Job description

On-site - Muntinlupa No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training, Professional Development

Description

• Provide technical support and assistance to customers regarding product features and functionality.
• Collaborate with sales teams to understand customer needs and provide suitable solutions.
• Assist in the preparation and delivery of technical presentations and proposals.
• Conduct product training sessions for clients to ensure proper usage and benefits.
• Document customer interactions and feedback for continuous improvement.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field such as Business, Engineering, or Information Technology.
• Experience Level: 0–2 years of experience in a technical support or sales support role.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Basic technical knowledge of company products.
• Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
• Qualities and Traits: Ability to work collaboratively in a team environment.