Technical Support Pro — On-Site in Quezon City

Teamified; Quezon City; Presencial; PHP 240 000 - 360 000; Tempo integral

Resumo da oferta

Teamified seeks a skilled Technical Support Representative to join our team in Quezon City, Philippines. The role focuses on delivering timely and effective technical assistance to clients, ensuring high-quality service delivery and smooth resolution of issues.

You will handle client support via phone, email, and chat, troubleshoot problems, and escalate complex cases as needed. On-site work is required at Quezon Avenue, QC.

Qualificações

• Experience delivering technical support to clients via multiple channels.
• Ability to troubleshoot technical issues and provide timely resolutions.
• Strong customer service mindset with clear communication.

Responsabilidades

• Handle client support via phone, email, and chat.
• Troubleshoot issues and escalate complex cases as needed.
• Ensure timely and effective technical assistance and service delivery.

Conhecimentos

Technical support

Troubleshooting

Customer service

Descrição da oferta de emprego

Teamified seeks a skilled Technical Support Representative to join our team in Quezon City, Philippines. The role focuses on delivering timely and effective technical assistance to clients, ensuring high-quality service delivery and smooth resolution of issues.

You will handle client support via phone, email, and chat, troubleshoot problems, and escalate complex cases as needed. On-site work is required at Quezon Avenue, QC.