Technical Support Engineer

DAIKIN AIRCONDITIONING PHILIPPINES INC; Silang; On-site; PHP 420,000 - 780,000; Full time

Job summary

DAIKIN AIRCONDITIONING PHILIPPINES INC is seeking an HVAC professional to support design, training, and software systems. The role involves preparing design documents, delivering technical training, and providing remote and on-site assistance to clients and partners.

The ideal candidate has 3–5 years in HVAC design, training, and software support, with Daikin product experience preferred. Travel to client sites for training and audits may be required, and fresh graduates are welcome to apply.

Qualifications

• Bachelor degree in Mechanical Engineering or related field with HVAC focus.
• 3–5 years in HVAC design, training, and software support preferred.
• Daikin product experience highly preferred; fresh graduates welcome.
• Relevant HVAC certifications (NATE, LEED AP, EPA 608) are a plus.
• Strong knowledge of HVAC design software and Daikin tools.

Responsibilities

• Provide technical support and design consultation for HVAC projects.
• Develop and deliver training programs and materials.
• Support software usage, document guides, and user training.
• Perform quality assurance, audits, and compliance checks.
• Interact with customers and partners for post-design support.
• Engage in innovation and continuous improvement activities.

Skills

HVAC design

Training delivery

Software support

Customer relationship

Troubleshooting

Education

Bachelor degree in Mechanical Engineering

HVAC Technology

Electrical Engineering

Tools

AutoCAD

Revit

VRV Pro

Daikin Select

Job description

Key Responsibilities;

• Technical Support and Design Consultation

  • Design Assistance, Software Utilization, Project Consultation and Customization Support

• Training and Development

  • Training Program Development, Training Material Creation and Knowledge Dissemination

• Software Support and Development

  • Technical Support for Software, User Feedback Collection, Software Training, Documentation and Guides

• Quality Assurance and Compliance

  • Design Audits, Performance Verification and Compliance Support

• Customer and Partner Interaction

  • Client Support, Relationship Management and Post-Design Support

• Innovation and Continuous Improvement

  • Industry Trends, Process Optimization and Collaboration

Work Environment:

• Field Work:

  • The role may require occasional travel to client sites for training sessions, audits, and technical support.

• Office Work:

  • Duties include preparing design documents, conducting training sessions, and providing remote technical support.

• Physical Requirements:

  • The role may involve physical activities such as conducting on site system audits, and working in various environmental conditions.

Qualifications;

• Educational Background:

  • Bachelor Degree in Mechanical Engineering, HVAC Technology , Electrical Engineering or a related field.

• Experience:

  • Preferable Minimum of 3-5 years of experience in HVAC design, training, and software support, with a strong preference for experience with Daikin products.

• Fresh graduate is welcome to apply.

• Certifications:

  • Relevant HVAC certifications (e.g., NATE, LEED AP, EPA Section 608) and specialized training in Daikin software and systems.

• Technical Skills:

  • Proficiency in HVAC design software (e.g., AutoCAD, Revit) and Daikin-specific tools (e.g., VRV Pro, Daikin Select).

  • Strong understanding of air conditioning principles, thermodynamics, fluid mechanics, and system design.

  • Hands-on experience with the design and installation of air conditioning systems, including troubleshooting and optimization.

• Training Skills:

  • Experience in developing and delivering technical training programs.

  • Ability to convey complex technical concepts to both technical and non-technical audiences.

  • Skilled in creating engaging training materials and resources.

• Soft Skills:

  • Excellent problem-solving and analytical skills. o Strong communication skills, both written and verbal.

  • Customer-focused, with a strong ability to build and maintain relationships.

  • Ability to work independently and collaboratively in a fast-paced environment.