Senior Technical Services Engineer

Datumstruct Philippines, Inc.; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

Datumstruct Philippines, Inc. is seeking a Senior Technical Engineer (IT Distribution) to lead installation, configuration, and maintenance of IT systems and network devices at client sites in Metro Manila.

You will provide advanced technical support and supervise junior staff. You will manage project implementations, coordinate with clients and vendors, review specs, prepare technical reports, and ensure safety and compliance.

Responsibilities

• Manage and oversee installation, configuration, and maintenance of IT systems, network devices, and related equipment.
• Provide advanced technical support and troubleshooting for hardware, software, and network-related issues.
• Lead project implementation, system integration, testing, and commissioning activities.
• Coordinate with clients, vendors, suppliers, and internal teams regarding technical requirements and project concerns.
• Review technical specifications, drawings, and scope of work to ensure compliance with project requirements.
• Prepare technical reports, documentation, implementation plans, and service updates.
• Supervise and provide guidance to junior engineers, technicians, and support personnel.
• Conduct site inspections, system assessments, and preventive maintenance activities.
• Ensure timely completion of assigned projects and technical deliverables.
• Maintain compliance with company policies, industry standards, and occupational safety requirements.
• Assist the Sales and Operations Team by providing technical recommendations and product support when necessary.
• Perform other related duties and responsibilities that may be assigned by management from time to time.

Job description

Duties and Responsibilities – Senior Technical Engineer (IT Distribution)

1. Manage and oversee installation, configuration, and maintenance of IT systems, network devices, and related equipment.

2. Provide advanced technical support and troubleshooting for hardware, software, and network-related issues.

3. Lead project implementation, system integration, testing, and commissioning activities.

4. Coordinate with clients, vendors, suppliers, and internal teams regarding technical requirements and project concerns.

5. Review technical specifications, drawings, and scope of work to ensure compliance with project requirements.

6. Prepare technical reports, documentation, implementation plans, and service updates.

7. Supervise and provide guidance to junior engineers, technicians, and support personnel.

8. Conduct site inspections, system assessments, and preventive maintenance activities.

9. Ensure timely completion of assigned projects and technical deliverables.

10. Maintain compliance with company policies, industry standards, and occupational safety requirements.

11. Assist the Sales and Operations Team by providing technical recommendations and product support when necessary.

12. Perform other related duties and responsibilities that may be assigned by management from time to time.