Technical Service Engineer

SOFAR; Manila; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Top inverter brand

Global PV storage leader

Leading energy solutions provider

Job summary

Shenzhen SOFARSOLAR Co., LTD. seeks an experienced, energetic professional to join our fast-growing team and deliver high-quality smart energy solutions and after-sales technical support for our energy storage and solar inverter products.

The role covers installation guidance, system commissioning, troubleshooting, overseas technical training, and collaboration with internal teams to drive product improvements. Willingness to travel 50%+ annually is required.

Qualifications

• Bachelor or above in Electronics and Electrical or related majors.
• Minimum 3 years of experience in the solar industry.
• Willingness to travel 50% or more per year.
• Excellent communication in English.

Responsibilities

• Provide installation guidance, system commissioning, troubleshooting, and after-sales technical support for energy storage and solar inverter products.
• Organize and conduct technical training for overseas customers with training materials.
• Collect customer feedback and collaborate with internal teams for product improvement.
• Maintain strong customer relationships and resolve technical issues raised by customers or front-line sales teams.
• Keep learning about products and market trends to improve technical expertise.

Skills

Fluent English

Education

Bachelor's degree in Electronics and Electrical or related majors

Job description

Role Overview

We are looking for an experienced, energetic, and self-driven professional to join our fast-growing and diverse team. This role will focus on delivering high-quality smart energy solutions and after-sales technical support to our customers.

Responsibilities

• Provide installation guidance, system commissioning, troubleshooting, and after-sales technical support for energy storage and solar inverter products.
• Organize and conduct technical training for overseas customers, and prepare related technical documents and training materials to improve customers’ operation and maintenance capabilities.
• Collect customer feedback and work closely with internal teams to support continuous product improvement.
• Maintain strong customer relationships and resolve technical issues raised by customers or front-line sales teams.
• Keep learning about company products and market trends to continuously improve technical expertise.

Qualifications

• Bachelor or above holders in Electronics and Electrical or other related majors
• Self-motivator with a minimum of 3 years related experience in the solar industry is a must
• Energetic professional who may travel 50% or above per year
• Good communicator with fluent English

Company Overview

Shenzhen SOFARSOLAR Co., LTD., founded in 2013, is a high‑tech enterprise integrating R&D, manufacturing, sales and marketing. The core products cover a wide range of inverters including grid‑tied inverters (1kW-255KW), hybrid inverters (3-20KW), and multiple green power storage solutions. We own three R&D centers respectively located in Shanghai, Shenzhen, and Wuhan and two major manufacturing bases. Our PV&storage products are sold in more than 80 regions worldwide.

Rewards

• The TOP 5 string inverter for the Chinese enterprise brand
• Chinese Distributed Photovoltaic Outstanding Contribution Enterprise
• The world's leading energy storage system solutions provider
• The "TOP Brand PV Inverter" issued by EUPD in multiple countries

Create clean energy and lead a green life. Welcome to join us!