About the role
The Technical Sales Manager, Packaging & Storage is responsible for driving technical sales growth and strengthening customer relationships across cement packaging and storage applications, with a primary focus on Ventomatic packing and loading solutions within selected APAC accounts.
This role combines strong technical expertise in cement packaging systems with commercial responsibility to identify opportunities, support customers, and deliver lifecycle value through spare parts, wear parts, services, and upgrades. This position plays a key role in expanding aftermarket business and supporting regional growth objectives.
Responsibilities
- Provide technical expertise and customer support for Ventomatic equipment, including rotary packers, valve bag packing machines, loading systems, and related automation and material handling solutions.
- Develop and maintain strong, long‑term relationships with cement industry customers, plant operators, and key stakeholders.
- Identify, develop, and convert sales opportunities for spare parts, wear parts, services, upgrades, and retrofit solutions for Ventomatic systems.
- Support regional sales teams and local agents in developing account strategies and executing targeted sales plans for packaging equipment.
- Conduct regular site visits to customer facilities to assess equipment condition, troubleshoot issues, and recommend technical and commercial solutions.
- Prepare and present technical and commercial proposals in collaboration with engineering, service, and commercial teams.
- Drive proactive aftermarket engagement to improve equipment reliability, performance, and customer satisfaction.
- Monitor market trends, installed base performance, and competitor activity related to cement packing technologies.
- Coordinate with internal departments (engineering, service, supply chain, and project execution) to ensure timely delivery of solutions and services.
- Maintain accurate reporting of sales activities, forecasts, customer interactions, and opportunities in CRM systems.
- Participate in internal and external meetings, including technical reviews, customer presentations, and sales strategy sessions.
- Strengthen partnerships with local agents and distributors to maximize coverage and penetration of Ventomatic solutions in the region.
- Ensure compliance with company safety, quality, and operational standards during all site and customer activities.
- Other job duties as assigned.
Education and Experience
- Bachelor’s degree in Engineering, Business, or a related field preferred; equivalent technical and commercial experience will be considered.
- Minimum of 5+ years of experience in heavy industrial environments, preferably within the cement industry or closely related sectors.
- Proven track record of success in international aftermarket sales, including spare parts, field services, and upgrade/modernization solutions.
- Strong commercial acumen with demonstrated ability to drive revenue growth, manage pricing within policy, and protect margin.
- Ability to translate complex technical concepts into clear, compelling value propositions for non-technical stakeholders.
- Highly international mindset with experience operating across multiple countries and cultures.
- Experience working with spare parts, wear parts, service contracts, and equipment upgrades in an industrial environment.
- Familiarity with APAC cement markets and customer base is highly desirable.
- Travel required 70-80%.
Equal Opportunity Employer
As an equal opportunity employer, Fuller Technologies embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds to apply irrespective of sex, gender identity/expression, disability, sexual orientation, or age.