Service Engineer - Packaging machinery

Page Group Thailand; Hinoba-an; On-site; PHP 3,692,000 - 5,538,000; Full time

Job summary

Page Group Thailand seeks a Service Engineer to support customers across Thailand and the APAC region. You will focus on machine installation, commissioning, troubleshooting, preventive maintenance and technical support while collaborating with international engineering teams.

Key duties include solving equipment issues, conducting IQ/OQ activities, delivering customer training, and providing after-sales service support.

Qualifications

• Bachelor's degree in Electrical, Mechanical, Mechatronics Engineering or a related field.
• 3+ years of experience in field service, machine installation, or industrial automation.
• Strong mechanical and electrical troubleshooting skills.
• Willingness to travel frequently and work at customer sites across the region.
• Good English communication skills and ability to work independently.

Responsibilities

• Provide technical service and support to customers across Thailand and the APAC region.
• Troubleshoot equipment issues and perform preventive maintenance activities.
• Support machine installation, commissioning, upgrades, and qualification activities (IQ/OQ).
• Deliver remote technical support and resolve customer issues efficiently.
• Conduct customer training on machine operation, maintenance, and spare parts management.
• Collaborate with overseas engineering teams to diagnose and solve technical problems.
• Provide after-sales service support for packaging machinery systems.
• Build strong customer relationships and provide technical support to the sales team.

Skills

Field service

Troubleshooting

Customer-focused

Travel willingness

English communication

Education

Bachelor's degree in Electrical/Mechanical/Mechatronics Engineering

Job description

Join a global leader in packaging automation as a Service Engineer supporting customers across Thailand and the APAC region. This role focuses on machine installation, commissioning, troubleshooting, preventive maintenance, and technical support while working closely with customers and international engineering teams.

Client Details

pacakging machinery service comapny.

Description

• Provide technical service and support to customers across Thailand and the APAC region.
• Troubleshoot equipment issues and perform preventive maintenance activities.
• Support machine installation, commissioning, upgrades, and qualification activities (IQ/OQ).
• Deliver remote technical support and resolve customer issues efficiently.
• Conduct customer training on machine operation, maintenance, and spare parts management.
• Collaborate with overseas engineering teams to diagnose and solve technical problems.
• Provide after-sales service support for packaging machinery systems.
• Build strong customer relationships and provide technical support to the sales team.

Profile

• Bachelor's degree in Electrical, Mechanical, Mechatronics Engineering, or a related field.
• At least 3 years of experience in field service, machine installation, or industrial automation.
• Strong mechanical and electrical troubleshooting skills.
• Willingness to travel frequently and work at customer sites across the region.
• Good English communication skills, with a customer-focused mindset and ability to work independently.

Job Offer

• Opportunity to join a well-established international company.
• Join a rapidly growing company during an exciting expansion phase.