Technical Product Consultant I - Client Solutions & Success

ADP (PHILIPPINES), INC; Makati; On-site; PHP 300,000 - 600,000; Full time

Job summary

ADP (PHILIPPINES), INC is seeking a Technical Product Consultant I to master our products and own the technical relationship with customers and internal teams. You will resolve complex technical problems, counsel clients and strive for long-term partnerships to ensure customers realize full value from their investments.

The role requires a Bachelors in an HCM related field or equivalent, 3–4 years in client services, and strong relationship, analytical, and time‑management skills.

Qualifications

• Bachelor's degree in HCM related field or equivalent education and experience.
• 3–4 years of client service experience with strong relationship skills.
• Ability to work in a structured performance‑based environment with high ethics.
• Strong analytical and time management skills; comfortable with multiple demands.

Responsibilities

• Master products/applications and own the technical relationship with customers and internal teams.
• Develop solutions to resolve complex technical problems and counsel with customers.
• Drive long-term partnerships and ensure customers realize full value of their investment.
• Proactively manage, troubleshoot and deliver technical solutions to enhance satisfaction.

Skills

Client relationship management

Team collaboration

Analytical thinking

Time management

Learning agility

Education

Bachelor's degree in HCM related field or equivalent education and experience

Tools

Web technologies

Operating systems

Job description

ADP (PHILIPPINES), INC is seeking a Technical Product Consultant I to master our products and own the technical relationship with customers and internal teams. You will resolve complex technical problems, counsel clients and strive for long-term partnerships to ensure customers realize full value from their investments.

The role requires a Bachelors in an HCM related field or equivalent, 3–4 years in client services, and strong relationship, analytical, and time‑management skills.