Technical Product Consultant I — Build Solutions with Customers

ADP (PHILIPPINES), INC; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

ADP (PHILIPPINES), INC is seeking a Technical Product Consultant I who will master our products and own the technical relationship with customers and internal teams. This role combines technical support with ensuring high levels of customer service and satisfaction.

The position focuses on developing solutions for complex technical problems, counseling customers, and managing long-term partnerships to maximize the value of their ADP investment.

Qualifications

• Bachelor's degree in HCM-related field or equivalent education and experience.
• 3–4 years of experience in a client service environment.
• Proven ability to manage multiple demands and work with a team.

Responsibilities

• Master products/applications and own the technical relationship with customers and internal teams.
• Develop solutions to resolve complex technical problems and counsel with customers.
• Drive customer satisfaction by troubleshooting and delivering technical solutions.

Skills

Customer relationship

Analytical skills

Time management

Team player

Education

Bachelor's degree in HCM or related field

Job description

ADP (PHILIPPINES), INC is seeking a Technical Product Consultant I who will master our products and own the technical relationship with customers and internal teams. This role combines technical support with ensuring high levels of customer service and satisfaction.

The position focuses on developing solutions for complex technical problems, counseling customers, and managing long-term partnerships to maximize the value of their ADP investment.