Technical Product Analyst - Robinsons Hotels and Resorts Head Office

JG Summit Holdings, Inc.; Philippines; On-site; PHP 420,000 - 600,000; Full time

Job summary

The Technical Product Analyst at Robinsons Hotels and Resorts Head Office supports digital transformation initiatives by identifying process improvements and translating business needs into technology solutions. You will work with stakeholders to optimize systems and deliver data-driven insights.

Responsibilities include developing reports and dashboards, supporting integrations, conducting UAT, and guiding adoption of new solutions across the organization.

Qualifications

• Bachelor's degree in IT, CS, engineering, business, or related field.
• At least 3 years of experience in business analysis, digital projects, or related roles.
• Strong analytical, problem-solving, and communication skills.
• Experience with data analysis, reporting, and dashboard development; Power BI is a plus.
• Familiarity with system integrations, testing, or QA processes is a plus.
• Proficient in MS Office, especially Excel, Power BI, and Visio.
• Ability to work with cross-functional teams and manage multiple priorities.
• Detail-oriented, adaptable, and eager to learn new technologies.

Responsibilities

• Identify opportunities for process improvement, automation, and technology enablement.
• Gather and analyze business requirements and translate them into practical solutions.
• Develop and maintain reports, dashboards, and business insights for decision-making.
• Support system enhancements, integrations, testing, and implementation activities.
• Conduct User Acceptance Testing (UAT) and validate solutions against business requirements.
• Recommend improvements based on user feedback and system performance.
• Assist in change management, user training, documentation, and solution adoption.
• Prepare project updates and recommendations for stakeholders and management.

Skills

Analytical thinking

Problem solving

Communication skills

Cross-functional collaboration

Education

Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or related field

Tools

Power BI

Excel

Visio

MS Office

Job description

Technical Product Analyst - Robinsons Hotels and Resorts Head Office ROBINSONS CYBERSCAPE ALPHA 7F, Pasig, National Capital Region, Philippines 4 - 8 Years Probationary

ROLE OVERVIEW

• The Technical Product Analyst supports digital transformation initiatives by identifying process improvement opportunities, translating business needs into technology solutions, and delivering data-driven insights. This role collaborates with stakeholders to enhance systems, automate processes, develop reports, and ensure successful implementation of business solutions.

KEY RESPONSIBILITIES

• Identify opportunities for process improvement, automation, and technology enablement.
• Gather and analyze business requirements and translate them into practical solutions.
• Develop and maintain reports, dashboards, and business insights for decision-making.
• Support system enhancements, integrations, testing, and implementation activities.
• Conduct User Acceptance Testing (UAT) and validate solutions against business requirements.
• Recommend improvements based on user feedback, operational challenges, and system performance.
• Assist in change management, user training, documentation, and solution adoption.
• Prepare project updates and recommendations for stakeholders and management.

QUALIFICATIONS

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field.
• At least 3 years of experience in business analysis, digital projects, process improvement, reporting, or related roles.
• Strong analytical, problem-solving, and communication skills.
• Experience with data analysis, reporting, and dashboard development; Power BI experience is an advantage.
• Familiarity with system integrations, testing, or quality assurance processes is a plus.
• Proficient in Microsoft Office applications, particularly Excel, Power BI, and Visio.
• Ability to work effectively with cross-functional teams and manage multiple priorities.
• Detail-oriented, adaptable, and eager to learn new technologies and business processes.

Job Snapshot

Updated Date

04-09-2026

Job ID

J_7941

Department

Digital Office

Location

Location ROBINSONS CYBERSCAPE ALPHA 7F, Pasig, National Capital Region, Philippines