Technical Engineer

ACMobility; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

ACMobility is seeking a Logistics Technical Engineer to act as the key technical resource across logistics and supply chain operations. You will provide expert-level remote diagnostics, analyze data to pinpoint root causes, and coordinate with manufacturers, Aftersales, dealers, and partners to minimize downtime.

The role requires strong analytical and communication skills, experience with diagnostic tools, and the ability to develop technical training for dealer technicians and logistics teams.

Qualifications

• Bachelor’s degree in Automotive Engineering, Mechanical Engineering, or a related field.
• Experience in automotive technical operations, diagnostics, aftersales, vehicle processing, or logistics.
• Strong knowledge of vehicle systems, diagnostics, and troubleshooting.
• Experience working with diagnostic tools and interpreting technical data.
• Excellent communication and coordination skills.

Responsibilities

• Provide expert-level technical support and remote diagnostics for vehicle concerns.
• Analyze data, diagnostic codes, repair histories to identify root causes.
• Diagnose and recommend solutions to minimize downtime and costs.
• Coordinate with manufacturers, Aftersales teams, dealers, and logistics partners.
• Monitor repair performance and identify process improvements.
• Develop and conduct technical training sessions for dealer technicians and logistics teams.
• Transfer knowledge on new vehicle technologies and diagnostic methods.
• Support quality audits and ensure compliance with standards.
• Maintain accurate documentation of issues, resolutions, and repair history.
• Ensure activities align with warranty policies and brand standards.

Skills

Diagnostics interpretation

Analytical thinking

Coordination & communication

Technical training delivery

Technical problem solving

Education

Bachelor’s degree in Automotive/Mechanical Engineering

Tools

Diagnostic tools

Job description

We are looking for a Logistics Technical Engineer who will serve as the key technical resource for vehicle-related concerns across our logistics and supply chain operations.

What You’ll Do

• Provide expert-level technical support and remote diagnostics for routine and complex vehicle concerns.
• Analyze technical data, diagnostic codes, repair histories, and other relevant information to identify root causes of vehicle issues.
• Diagnose and recommend appropriate solutions to minimize vehicle downtime and repair costs.
• Coordinate with manufacturers, Aftersales teams, dealers, and logistics partners in resolving technical concerns.
• Monitor vehicle repair and resolution performance and identify opportunities for process improvement.
• Develop and conduct technical training sessions for dealer technicians and relevant logistics teams.
• Provide knowledge transfer on new vehicle technologies, technical procedures, and diagnostic methods.
• Support quality audits and ensure compliance with established technical and service standards.
• Maintain accurate documentation of technical issues, resolutions, and repair history.
• Ensure all activities are aligned with warranty policies, technical protocols, and brand standards.

What We’re Looking For

• Bachelor’s degree in Automotive Engineering, Mechanical Engineering, or a related field.
• Relevant experience in automotive technical operations, diagnostics, aftersales, vehicle processing, or logistics.
• Strong knowledge of vehicle systems, diagnostics, and troubleshooting.
• Experience working with diagnostic tools and interpreting technical data.
• Strong analytical and problem-solving skills.
• Excellent communication and coordination skills, with the ability to work with manufacturers, dealers, and cross-functional teams.
• Ability to conduct technical training and effectively transfer technical knowledge.
• Detail-oriented, proactive, and comfortable handling complex technical concerns.

Why Join Us?

Be part of a team that plays a critical role in ensuring vehicle quality, operational excellence, and customer satisfaction across the logistics and supply chain operations.