Technical Drafter & Operations Assistant

Outsourced Quality Assured Services Pty; Philippines; Remote; PHP 279,000 - 446,000; Full time

Job summary

Outsourced.ph is seeking a mid-level Technical Drafter & Operations Assistant to join our residential fencing team in a full-time, remote role. You will streamline quoting, improve technical documentation, and manage day-to-day office operations.

Responsibilities include drafting precise drawings (2D/3D) in AutoCAD, coordinating with fabricators on pricing, and supporting SOP creation and marketing activities. Strong independence and proactive problem-solving are essential.

Qualifications

• Proven experience in the construction or engineering industry.
• Strong proficiency in AutoCAD (2D/3D).
• Experience with ServiceM8 or similar job management software is highly desirable.
• Ability to work independently, proactively identifying missing data and coordinating with the team.

Responsibilities

• Technical Drafting & Design: Translate site measurements into precise AutoCAD drawings (2D/3D) and ensure designs meet specs and compliance.
• Pricing & Estimating: Assemble quotes using predefined meter and install rates and coordinate pricing with external fabricators.
• Operational Support: Order materials, manage project schedule, perform QA checks, and handle final invoicing.
• Financial Administration: Reconcile deposits to jobs and collaborate with third-party bookkeeper for data accuracy.
• SOP Creation & Documentation: Develop and maintain SOPs and build instructions for fencing and tool use; track staff sign-offs.
• Marketing Support: Manage social media photo postings and maintain shared photo repository.

Skills

AutoCAD 2D/3D

Construction/Engineering experience

Independent work

Tools

ServiceM8

AutoCAD

Job description

Technical Drafter & Operations Assistant

Full Time Employee

Job Summary

You will work closely with our management team to streamline our quoting process, improve technical documentation, and manage day-to-day operations.

Job Description

Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.

Overview

We are seeking a mid-level Technical Drafter & Operations Assistant to join our residential fencing company. This is a full-time, remote role requiring a blend of technical drafting proficiency and operational administrative support. You will work closely with our management team to streamline our quoting process, improve technical documentation, and manage day-to-day office operations.

Key Responsibilities

Technical Drafting & Design:

• Translate site measurements and data into precise technical drawings using AutoCAD (2D/3D).
• Ensure all designs, particularly for pool fencing and feature walls, meet compliance standards and include detailed specifications (panel sizing, gap requirements, cross-member/upright placement, and screw locations).

Pricing & Estimating:

• Pricing Jobs: Utilize job management software to assemble accurate quotes based on predefined meter and install rates.
• Coordinate with external fabricators to obtain pricing for custom components.
• Manage the end-to-end quoting workflow to ensure a 24–48 hour turnaround time.

Operational Support:

• Order materials for approved jobs and manage the project schedule.
• Perform quality control checks on completed projects via online review.
• Handle final invoicing to clients upon job completion.

Financial Administration:

• Reconcile and match customer deposits to specific jobs.
• Collaborate with our third-party bookkeeper to ensure financial data accuracy.

SOP Creation & Documentation:

• Develop and maintain Standard Operating Procedures (SOPs), including detailed build instructions for fencing and power tool usage.
• Manage and track staff sign-offs on all new SOPs and safety documentation.

Marketing Support:

• Manage social media photo postings, ensuring all content aligns with company image guidelines.
• Maintain the shared photo repository for marketing use.

Requirements

• Proven experience in the construction or engineering industry.
• Strong proficiency in AutoCAD (2D/3D).
• Experience with ServiceM8 or similar job management software is highly desirable.
• Ability to work independently as a mid-level professional, proactively identifying missing data and coordinating with the team to resolve project bottlenecks.

Work Schedule

Monday - Friday (7am - 4pm MNL time)

Must Have atleast 50mbps internet connection

Must be wiling to work (Office-based)

Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.